Training and Support Specialist (Hybrid)
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Training and Support Specialist (Hybrid)
Location: Raleigh NC
Duration: 12 Month
Job Description:
The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning such as tips job aids and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation communication and collaboration skills. Must be professional available during work hours responsive and timely. Must be attentive to detail and meet required timelines for deliverables.
The Client prefers experience with following tools: SharePoint page administration Adobe Articulate (Storyline and Rise) & Camtasia MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software is desired.
This position works with: Associate Director of Organizational Development Training and Support Specialists Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Experience in curriculum design and developing training materials for adult learners | Required | 3 | Years |
| Strong content development skills needed. | Required | 3 | Years |
| Instructional design and technical knowledge needed | Required | 5 | Years |
| Understands the NC Medicaid Program that drive the efforts of the county regional and state staff who administer those programs. | Nice to have | 3 | Years |
| Adobe Articulate 360 | Required | 3 | Years |
| Experience with adult learning practices principles and procedures in classroom and on-line presentations | Required | 3 | Years |
| This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. | Required | 3 | Years |
| Preferred tools: Adobe Articulate & Camtasia MS Teams Microsoft products Webex | Required | 3 | Years |
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
