Client Manager

Believe Resourcing

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profile Job Location:

Johannesburg - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position: Client Manager Non-Life
Location: Johannesburg (Hybrid)
Employment Type: Full-time

Overview:

Our Client is seeking a dynamic and strategic Client Manager to join their Client Management Team within the Non-Life business. The successful candidate will manage a substantial portfolio of clients and identify opportunities for growth and partnership. This role involves developing strong client relationships driving business value and maintaining a leading position in the market. The Client Manager will report to the Client Management Executive and will not have direct reports.

Key Responsibilities:

  • Understand the companys strategy value proposition sales approach and competitive positioning.
  • Develop an in-depth understanding of clients business strategies financial objectives and decision-making processes.
  • Analyse market trends competitive activity and the broker environment to identify growth opportunities.
  • Formulate and execute strategies to strengthen and expand client relationships.
  • Collaborate with internal teams such as Underwriting and Consulting to develop renewal strategies and deliver optimal outcomes for both clients and the business.
  • Coordinate cross-functional initiatives that enhance the companys value proposition and service offering.
  • Promote the companys brand and value propositions through multiple channels including events conferences and social media.
  • Establish best practices for CRM-driven engagement and strengthen client communication processes.
  • Build knowledge across all lines of business and demonstrate an understanding of reinsurance structures and risk management.

Requirements:

  • Advanced degree in Business Finance or a related field with a professional designation preferred.
  • Minimum of 10 years of in-depth experience in the Non-Life (re)insurance sector.
  • Strong client relationship and stakeholder management skills.
  • Experience in project management and cross-functional collaboration.
  • Excellent presentation and analytical skills with the ability to engage at C-suite level.
  • Strategic thinker with strong problem-solving and abstract reasoning abilities.
  • Entrepreneurial mindset with curiosity and the ability to translate insights into actionable strategies.
  • Consultative approach with the ability to influence and collaborate effectively across departments.

Benefits:

  • Comprehensive life and health benefits
  • Retirement savings plan
  • Hybrid working environment
  • Annual performance bonus
  • Employee Assistance Programme

Required Experience:

Manager

Position: Client Manager Non-LifeLocation: Johannesburg (Hybrid)Employment Type: Full-timeOverview:Our Client is seeking a dynamic and strategic Client Manager to join their Client Management Team within the Non-Life business. The successful candidate will manage a substantial portfolio of clients ...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Believe Resourcing offers professional, personalised talent & recruitment services, from full process outsourcing to tech talent outsourcing.

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