Front desk manager
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Job Location:
Folkston, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Front Desk Manager plays a vital role in ensuring a welcoming and efficient experience for patients from the moment they enter the practice. This position oversees front desk operations including patient check-in/check-out appointment scheduling and customer service while supporting broader office goals. Strong leadership communication and organizational skills are essential to supervise front desk staff maintain accurate scheduling and support smooth day-to-day workflow.
- Supervise train and support front desk staff to ensure exceptional customer service and efficient front desk operations
- Oversee patient check-in and check-out processes verifying accuracy of information and ensuring a positive patient experience
- Develop and maintain front desk procedures to streamline operations and uphold service standards
- Manage appointment scheduling to optimize provider availability and reduce wait times
- Handle escalated patient inquiries concerns and complaints with professionalism and empathy
- Ensure the accuracy of patient information entered into electronic medical records
- Coordinate communication between patients providers and administrative staff to ensure clarity and timeliness
- Monitor and maintain front desk supplies and equipment to ensure readiness and organization
- Support compliance with HIPAA and other healthcare regulations related to patient information and front desk operations
Qualifications :
- High school diploma or equivalent
- Minimum of two years of experience in a medical front office role with supervisory experience preferred
- Exceptional leadership and communication skills
- Proficiency in Microsoft Word and Excel; experience with medical software preferred
- Flexible availability with a willingness to adapt to changing schedules
- Strong attention to detail and accuracy
- Excellent time management and organizational abilities
- A collaborative team player with a positive and energetic attitude focused on delivering outstanding customer service
Additional Information :
- Excellent benefits package including 401k holidays medical/dental/vision insurance and paid time off
- Community service opportunities.
- Get to interact with a great team and support staff and so much more!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
