AutoPayPlus Chief AI Officer (CAIO) Disciplined Innovation Culture & AI-Enabled ExcellenceAbout AutoPayPlusDelivering technology that simplifies and automates financial well-being. AutoPayPlus is a fast-growing fintech company dedicated to helping our members build financial stability through smart payment solutions. Our team is driven by innovation integrity and a commitment to delivering five-star service. Join us as we help everyday people improve their financial lives. The OpportunityWere hiring a Chief AI Officer (CAIO) to build aDisciplined Innovation Culturethat turns AI readiness into compounding weekly gains across every department (Customer Service Sales/Dealer Marketing Product/Dev HR Operations Finance Card Services & Compliance IT). What You Will Do- Run AI-enabled Kaizen engines(1 week operational sprints/PDCA) while orchestrating dedicated innovation cycles for breakthrough opportunities
- Instrument the daily ritual:Did you use AI today / What didnt you use AI for Convert answers into risk-assessed pilots and Friday wins
- Balance incremental excellencewith calculated experimentationall within compliance-first guardrails
- Standardize intake first workflowsand first draft automation; ship AI automations/agents/voice wherever they create measurable value
- Track freed payroll hoursand reallocate to Innovation Days cross functional Innovation Pods and strategic breakthrough initiatives
- Govern privacy/PII consent HITL thresholdsmodel registry and prompt change control with risk-aware decision frameworks
RequirementsMust Have- Prior CAIO level leadershipdelivering multi department AI programs at 200300 person scale
- Proven deploymentsof continuous improvement (Kaizen/Agile/Scrum) PLUS breakthrough innovation management with before/after KPIs
- Hands on with AI automation/agents/voicein a regulated environment balancing operational excellence with strategic innovation
Preferred Qualifications- EOS experience
- Contact center/CRM/ticketing stacks experience
- Financial services or similarly regulated domain background
How to ApplyApply towith the following materials: - Share a 1 page case studyshowing both incremental improvements AND breakthrough innovation 2 AI programs (metrics) your 90 day plan to launch disciplined innovation practices.
- Two AI programs you ledwith before/after KPIs.
- A 90day planto launch the daily pulse manager cascade and AutoMatrix decisions.
| Required Experience:
Chief
AutoPayPlusChief AI Officer (CAIO)Disciplined Innovation Culture & AI-Enabled ExcellenceAbout AutoPayPlusDelivering technology that simplifies and automates financial well-being.AutoPayPlus is a fast-growing fintech company dedicated to helping our members build financial stability through smart pay...
AutoPayPlus Chief AI Officer (CAIO) Disciplined Innovation Culture & AI-Enabled ExcellenceAbout AutoPayPlusDelivering technology that simplifies and automates financial well-being. AutoPayPlus is a fast-growing fintech company dedicated to helping our members build financial stability through smart payment solutions. Our team is driven by innovation integrity and a commitment to delivering five-star service. Join us as we help everyday people improve their financial lives. The OpportunityWere hiring a Chief AI Officer (CAIO) to build aDisciplined Innovation Culturethat turns AI readiness into compounding weekly gains across every department (Customer Service Sales/Dealer Marketing Product/Dev HR Operations Finance Card Services & Compliance IT). What You Will Do- Run AI-enabled Kaizen engines(1 week operational sprints/PDCA) while orchestrating dedicated innovation cycles for breakthrough opportunities
- Instrument the daily ritual:Did you use AI today / What didnt you use AI for Convert answers into risk-assessed pilots and Friday wins
- Balance incremental excellencewith calculated experimentationall within compliance-first guardrails
- Standardize intake first workflowsand first draft automation; ship AI automations/agents/voice wherever they create measurable value
- Track freed payroll hoursand reallocate to Innovation Days cross functional Innovation Pods and strategic breakthrough initiatives
- Govern privacy/PII consent HITL thresholdsmodel registry and prompt change control with risk-aware decision frameworks
RequirementsMust Have- Prior CAIO level leadershipdelivering multi department AI programs at 200300 person scale
- Proven deploymentsof continuous improvement (Kaizen/Agile/Scrum) PLUS breakthrough innovation management with before/after KPIs
- Hands on with AI automation/agents/voicein a regulated environment balancing operational excellence with strategic innovation
Preferred Qualifications- EOS experience
- Contact center/CRM/ticketing stacks experience
- Financial services or similarly regulated domain background
How to ApplyApply towith the following materials: - Share a 1 page case studyshowing both incremental improvements AND breakthrough innovation 2 AI programs (metrics) your 90 day plan to launch disciplined innovation practices.
- Two AI programs you ledwith before/after KPIs.
- A 90day planto launch the daily pulse manager cascade and AutoMatrix decisions.
| Required Experience:
Chief
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