Hotel Housekeeper
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Formby Hall Golf Resort & Spa we combine luxury leisure and exceptional hospitality in the heart of the North West. Home to two championship golf courses stunning event spaces and a renowned spa our team is dedicated to delivering unforgettable guest experiences on and off the course
We exist to create unforgettable experiences for every guest every time. Whether its a perfectly made bed a fresh bathroom or a spotless lobby we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
Respect We treat every guest and colleague with kindness and dignity.
Excellence We go the extra mile in pursuit of outstanding service.
Accountability We take ownership of our actions and follow through on our promises.
Cooperation We work together as one team to deliver the best experience.
Honesty We act with integrity and transparency at all times.
What Youll Do
Youll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.
You will be responsible for:
Cleaning and preparing guest rooms bathrooms and public spaces to brand standards.
Restocking amenities and ensuring presentation is tidy and inviting.
Reporting any maintenance or repair needs promptly.
Handling laundry including collection sorting and returning items where required.
Following health safety and hygiene procedures at all times.
Assisting with any reasonable guest requests and ensuring their comfort.
Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What Were Looking For
Were looking for friendly reliable team members who take pride in their work and enjoy creating a clean welcoming space for our guests.
Youll have:
A positive attitude and an eye for detail.
Great teamwork and communication skills.
The ability to work efficiently and manage time well.
Flexibility to work shifts including weekends and holidays.
Previous housekeeping or cleaning experience is helpful but not essential full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package including:
Free uniform
Meals whilst on duty
Opportunities for training and career development including apprenticeships
Discounts on hotel stays and dining for you and your loved ones
Exclusive shopping discounts via our benefits platform
Celebratory team events and long-service recognition
A fun inclusive and supportive team environment
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly respectfully and without bias in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Laundry
- Guest Relations Experience
- Cleaning Experience
- Maintenance
- Employment & Labor Law
- Heavy Lifting
- Custodial Experience
About Company
We are one of the top golf resorts on the Northwest coast of England with an 18-hole Championship Course, 9-hole Woodhey Dunes Course and PGA Academy. Set in 200 acres of parkland we also have an award-winning spa with 10 treatment rooms, thermal experience facilities and a 20m heated ... View more
