Sr. Site Reliability Engineer (SRE), Cloud Incident Response
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Overall job purpose:
Be part of a global team that ensures the performance scalability and reliability of critical cloud-based applications. As part of theGlobal Investor and Distribution Solutions (GIDS) Platform Servicesteam youll play a key role in keeping our systems running smoothly and efficientlywhile helping shape the future of our platform.
What Youll Do:
Collaborate with global teams as part of a follow-the-sun support model.
Respond to troubleshoot and resolve Level 2 application incidents.
Ensure critical applications are effectively monitored using tools like Prometheus and Grafana.
Create and maintain dashboards and alerts to enhance visibility into application health.
Define implement and track key SRE metrics (SLOs SLIs error budgets).
Partner with development teams to improve application reliability and resilience.
Analyze incident trends and recommend improvements to reduce recurrence.
Automate repetitive support tasks to improve efficiency.
Participate in post-incident reviews and drive reliability initiatives.
Qualifications:
Minimum Qualification
Bachelors degree in Computer Science Computer Engineering IT or related field.
5 years of experiencefor senior roles.
Proficiency in one or more programming languages preferablyJava JavaScript or Python.
Proven ability totroubleshoot complex systems.
Skilled indebuggingcode optimization andautomation.
Experience withrelational databasesand data analysis.
Strong English written and spoken communication skills is a requirement of this role.
Highly Preferred
Experience working inSite Reliable Engineer (SRE) rolesorincident response environments.
Hands-on experience withcloud infrastructure preferablyAWS.
Familiarity withobservability toolssuch asGrafanaELK Stack or similar.
Experience deploying and managing applications onKubernetesplatforms.
Strong skills inanalyzing and troubleshooting issuesinlarge-scale distributed systems.
Experience with Infra automation languages and tools such as Terraform and Ansible
Strong networking fundamentals (firewalls security groups)
Benefits:
Hybrid and international work environment - 6 days in office per month.
Office in the heart of Bangkok opposite to Emsphere easy access from both BTS and MRT.
Flexible working hours.
Annual leave from 12 and up to 25 days.
Additional leave types such as business leave sick leave maternity leave paternity leave bereavement leave etc.
Flexible Time Off (FTO) in additional to the leave types above.
Group health insurance optical claim and annual health checkup.
Provident fund up to 11% from employer and 15% from employee.
Professional development support.
Confidential employee assistance program for mental health and well-being support.
Welfare Committee
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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Senior IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
