Patient Access Representative Call Center (C703) Mount Sinai Hospital
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Patient Access Representative is a front-end individual who interacts with customers and assists with requests provides information answers phones obtains demographic data verifies coverage processes reservation and other related duties.
Responsibilities
with customers provides information responds to requests and follows up accordingly.
phones efficiently providing timely and courteous access into the system.
complete and accurate demographic and insurance data by interviewing the patient over the telephone and entering information in appropriate systems.
the patients insurance coverage and if necessary secure additional information from the physician or patient; evaluates the customers Medicaid status (if appropriate). Advises the patient of any deposits or financial liability that will be their responsibility.
perform pre-admit functions.
and distributes O.R. or assigned practice schedule to designated areas.
patient/physician of insurance pre-certification requirements.
appropriate areas of all cancellations of admissions surgeries and pre-testing.
Supervisor to all patient encounters requiring escalation.
duties as assigned.
Qualifications
- High School diploma/GED
- Health care exposure (including familiarity with third party insurance verification and regulations as related to inpatient/outpatient/ambulatory surgery etc.) preferred.
- Call center experience (minimum six months to one year) strongly preferred.
Collective bargaining unit: SEIU 1199-MSH
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more
