Avaya Telecommunications and Cabling Technician

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing building securing and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are seeking a qualified Telecommunications/Cabling Technician to assist with the Operations and Maintenance (O&M) services for mission-critical Voice Systems across multiple remote sites within the DC Metropolitan Area.

The Voice Systems encompass an Avaya Aura Communications Manager (Avaya CM) solution that spans multiple buildings. This solution is linked to the Public Switched Telephone Network (PSTN) through 34 Primary Rate Interfaces (PRI). The on-site Avaya CM Voice System also plays a pivotal role facilitating nationwide appointment scheduling and status update communications. Another integral component is the Forum-III conference bridge system housed to support seamless conference calls.

The position of Telecommunications/Cabling Technician is fulfilled by a highly skilled and seasoned expert proficient in all aspects of network and telecommunications cabling. This includes tasks such as installation maintenance and repair of both fiber and copper cables as well as associated components. The Telecommunications and Cabling Technician should possess up-to-date certifications in Data and Voice Cable encompassing both copper and fiber optic cables. Their core responsibility involves supporting the customer with routine system administration tasks.

• Offer comprehensive technical assistance spanning telecommunications equipment installation and administration.
• Showcased expertise in adhering to Joint Commission on Accreditation of Hospitals and Healthcare Organizations (JCAHO) standards particularly in relation to fire-stops and cable management within healthcare facilities.
• Formulate and uphold processes in line with industry norms for the identification and labeling of voice/data/fiber cable systems.
• Maintain a comprehensive inventory of all installed infrastructure in accordance with TIA/EIA TIA 1179 and BICSI industry standards. This includes comprehensive documentation and schematics of the voice/data/fiber cable layout.
• Ensure that all documentation is meticulously completed and submitted.
• Exhibit exceptional customer service skills effectively addressing cabling issues through collaboration with clients vendors and facility personnel.

• Minimum of 3 years of pertinent experience in data networking and cable installation is mandatory.
• Possession of industry certification in Data and Voice Cable (both copper and fiber optic).
• Required Secret clearance.
• Proficient in Structured Cabling with an in-depth understanding of TIA/EIA 568 standards particularly TIA 1179 specifications.
• Aptitude for seamless interaction with customers and colleagues to effectively execute necessary job tasks.
• Ability to thrive under pressure manage diverse work assignments concurrently prioritize tasks and assume complete accountability for decisions.

PSI offers full-time benefits eligible employees a competitive total compensation package that includes paid leave and options for employer sponsored group medical dental vision short-term and long-term disability life insurance AD&D coverage legal services identity theft and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical dental and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses certifications and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions including but not limited to recruiting hiring training promotion compensation benefits and termination are made without regard to race color religion age sex sexual orientation pregnancy gender identity genetic information national origin citizenship status veteran status protected veteran status disability or any other characteristic protected by applicable federal state or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources by emailing or by dialing .