Scheduler

Lancaster, NE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Scheduler

Lancaster PA

Are you a proactive communicator who finds satisfaction in creating structure supporting others and keeping things running smoothly through thoughtful coordination

At Home Instead we provide personalized in-home care for aging adultsfrom personal and memory care to hospice and 24-hour assistance. As a faith-based family-oriented company we aim to help families flourish forever. Were looking for a strong forward-thinking leader and multitasker eager to create collaborate and help our team succeed. This role is essential to creating stability satisfaction and high-quality care for the families we serve.

Why Youll Love Working With Us:

Faith-Based Mission: Be part of a team rooted in hope honor and redemption working toward helping families flourish forever.
Culture of Care: Join a workplace where caregivers and staff are valued supported and encouraged to practice self-care.
Supportive Team Environment: Experience a warm team-first atmosphere where relationships matter and youre valued and respected as a professional.
Purpose-Driven Work: Make a meaningful impact by helping aging adults stay safe comfortable and dignified in their homes.
Supportive Leadership: Enjoy clear communication encouragement and leadership that genuinely invests in your success.

Who Were Looking For:

Experienced: At least 1 year of experience in scheduling dispatching customer service or administrative support is preferred; a home care or healthcare background is a strong plus. Must have a high school diploma or equivalent.
Strong Leader: Confident in taking initiative and leading through collaboration to achieve team and company goals
Organized & Adaptable: Skilled in time management and critical thinking especially under pressure.
Communicative & Collaborative: Excellent communicator who thrives in a team environment and builds strong working relationships.
Tech-Savvy: Proficient in Microsoft Office and comfortable learning new systems; experience with ClearCare or WellSky is a bonus but we are happy to train.
Mission-Aligned: Passionate about helping others and open to personal and professional growth.
Physically Capable: Able to lift up to 25 lbs.

Key Responsibilities:

Schedule caregivers to meet client needs ensuring consistency and quality of care.
Maintain up-to-date schedules in ClearCare/WellSky or similar platforms.
Manage call-offs shift changes and urgent coverage needs promptly and professionally.
Coordinate start-of-care shifts for new clients with caregiver availability and preferences.
Communicate clearly with caregivers clients and internal staff about scheduling updates.
Prioritize thoughtful caregiver-client matching based on skills personality and compatibility.
Track caregiver performance and support positive relationship-building.
Contribute to a collaborative supportive team culture.
Participate in the weekend backup rotation for after-hours support.
Work a full-time in-office schedule: Monday-Friday 8:30 AM-5:00 PM (40-45 hours/week).

What We Offer Our Scheduler:

$42k-$48k/year DOE
Health Insurance
Paid Time Off
Paid Holidays
Employee Referral Program
Bonus Plan
Comprehensive caregiver training and a shadowing shift to understand our care model firsthand
A faith-based family-oriented company that values every team member for who they are
A mission-driven workplace focused on helping families flourish and creating space for personal and professional growth
A leadership team that supports self-care encourages open communication and fosters a culture of care for everyone

To Apply

Wed love to hear from you if youre an organized relationship-driven professional who thrives in a fast-paced mission-focused environment. Please submit your resume through this job ad for consideration for the Scheduler position at Home Instead. We look forward to learning how you can support our goal of helping families flourish.

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Requirements:

Experienced: At least 1 year of experience in scheduling dispatching customer service or administrative support is preferred; a home care or healthcare background is a strong plus. Must have a high school diploma or equivalent.

SchedulerLancaster PAAre you a proactive communicator who finds satisfaction in creating structure supporting others and keeping things running smoothly through thoughtful coordination At Home Instead we provide personalized in-home care for aging adultsfrom personal and memory care to hospice and ...