VP, Product Management, Insurance Segment (Hybrid Flexible Options)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

We are seeking an experienced VP of Insurance Product Management to lead the strategic evolution and growth of our product offerings into the insurance industry with a strong emphasis on delivering omnichannel customer communication experiences. This senior leader will define and execute a comprehensive product strategy that supports our transformation to a scalable platform-based SaaS model tailored for the insurance industry.

Reporting to the Head of Broadridge Customer Communication Product the VP will collaborate across multiple product capability teams sales account management strategy and other business functions to shape our roadmap prioritize investments and create business cases that accelerate innovation while ensuring regulatory compliance and operational efficiency. This role is critical in supporting insurance carriers with communication tools that enhance the policyholder experience across channels including email mobile web print and emerging channels.

Key Responsibilities

Product Strategy:

Lead the definition and execution of a forward-looking product strategy & roadmap for insurance communication products with a focus on digital-first omnichannel experience. Develop and maintain a roadmap that supports scalable compliant and consistent policyholder communications across the policy billing and claims lifecycle.

Responsibilities include:

Investment prioritization and justification through data-backed business cases End to end planning & execution of multiyear product roadmap Cross-functional execution planning (funding capacity planning) Balancing client-specific needs with platform scalability Delivering modern user experiences that meet evolving customer expectations

Collaborative Leadership & Stakeholder Alignment:

Act as a strategic connector between Product Strategy Sales Pricing Client Relations and Engineering to ensure that platform and customer needs are continuously reflected in the product roadmap.

Voice of the Customer & Iterative Feedback:

Serve as the customers advocate by conducting discovery sessions journey mapping and structured feedback loops with insurance clients. Use qualitative and quantitative insights to refine products in agile development cycles ensuring a tight fit between platform functionality and real-world use cases.

Market Analysis and Best Practices:

Stay ahead of industry trends regulatory changes and technology shifts. Analyze competitors and insurtech disruptors to position our offerings as innovative and differentiated.

Metrics and Reporting:

Define and monitor KPIs tied to product adoption customer satisfaction regulatory compliance digital adoption (e.g. paperless enrollment) and operational efficiency. Present progress gaps and recommendations to executive stakeholders.

Business Development & Thought Leadership:

Play a visible role in sales client engagement and industry forums. Provide consultative support to the Sales team during client pitches and RFPs bringing credibility through deep insurance and communications domain expertise. Articulate the business value of our platform roadmap and digital capabilities to prospects and existing customers.

Required Skills and Experience

• 15 years of software product management experience with at least 7 years in insurance (P&C life or health). Experience delivering digital communication solutions in regulated environments is strongly preferred.
• Deep understanding of the policyholder communication lifecycle including policy issuance billing endorsements notices renewals and claims communications.
• Demonstrated experience leading platform-based product strategies including building roadmaps developing business cases and managing digital-first delivery channels.
• Proven success leading large-scale transformation efforts in complex matrixed environments.
• Exceptional ability to partner across functions (e.g. Sales Client Relations Compliance Technology) to influence product direction and execution.
• Strong familiarity with omnichannel communication technologies (e.g. CCM/CXM digital document delivery e-signature SMS push notifications secure portals).
• Excellent communication leadership and change management skills.
• Experience working in customer-facing roles (sales pre-sales client advisory) and applying consultative selling techniques to deepen client relationships.
• Passion for customer-centric product development and a strong sense of empathy for the end-user experience.

Compensation Range: The salary range for this position is between $190000 - $200000.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit for more information on our comprehensive benefit offerings. for this role. All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required
benefits as applicable.
Apply by clicking the application link and submitting your information. The deadline to apply for this role is November 14th 2025

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

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Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

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