Client Service Associate

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80000 households from our over 140 offices - and growing - nationwide.

Since 1997 Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information please visit .

Our New York City office is looking for a Client Service Associate who will work as part of an advisory team help clients achieve their financial goals and provide client service that exceeds clients expectations. This is a great opportunity for someone who wants to join an organization that is passionate about servicing the needs of its clients and growing at an incredible rate. This is a phenomenal place to continue a career.

The Client Service Associate plays a critical role in the operational and advisory functions of this practice. With responsibility for the day-to-day operational duties of the firm the Client Service Associate helps keep the client engagement running smoothly and ensures that all client paperwork and processing is handled in a timely accurate and professional manner while supporting our client-facing advisors with reporting and data management.

This is a hybrid position (3-days in-office each week; typically Tuesday-Thursday).

In the spirit of pay transparency we are excited to share the base salary range for this position is $60000.00 to $70000.00 exclusive of bonuses and benefits. This role is also eligible for a discretionary bonus plan. We encourage you to apply and provide us with your compensation expectations when you do. Were big on open conversations so lets have one.

Primary Job Functions

Work with the operations and advisor teams to actively manage client relationships service accounts and support financial advisors with ad-hoc reporting.

• Serve the client by setting up accounts and ensuring their funds transfer from surrendering company

• Respond to and resolve client requests; complete necessary financial paperwork to execute trades change beneficiaries establish trusts open accounts transfer funds etc.

• Research and complete any outstanding issues related to Operations

• Gather data and prepare summary reports for their use in client reviews; compile the review documents for the Advisor

• Manually upload account values into the teams Performance Reporting System

• Learn Company product suitability guidelines and financial operational processes

• Generate ad-hoc client reports as needed

• Review the execution of trades daily

• Prepare trade sheets to be reviewed by advisors

• Provide clients tax accountants with information for returns/projections download and distribute clients 1099s prepare and maintain specialized schedules or income tax purposes

• Performs other duties as assigned by Director of Operations

• Adhere to the Wealth Enhancement Groups Corporate Communication Strategy and be in good compliance standing

Education/Qualifications

• 4-year degree preferred

• 2 years of financial administration and/or customer service experience within the financial service industry

• Strong interpersonal skills required to develop team and client relationships

• Professional presence and communication skills

• An ability to follow detailed directions from other team members

• Strong attention to detail and process

• Excellent attitude and an extraordinary client service orientation

• A strong focus on getting the details right

• Excellent organizational and time management skills

• An ability to handle multiple tasks within tight time frames

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience qualifications skills and credentials; tenure cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws we must disclose the entire salary grade. The entire salary grade for those who are classified as the Associate level is $51450.00 to $84000.00. However the base salary range bolded above ($60000.00 to $70000.00) is what we expect to pay as a starting range for this position.

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness financial well-being professional development and work/life harmony. You may participate in the following benefits & development opportunities:

• Training and professional development

• Medical dental and vision coverage (Available to employees and their families)

• Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical dependent and transit expenses

• Life and AD&D insurance employer paid and voluntary options

• Short-term and long-term disability workers compensation employer paid

• 401k with match and profit sharing

• Wellness programs and resources

• Voluntary benefits including pet insurance

• 18 days of paid time off (PTO) accrued annually (25 PTO days after 4 years of service)

• 12 paid holidays each year (10 pre-determined and 2 floating days)

• Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

• Reimbursement for tuition licensing and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process contact the Human Resources Department at

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time file documents in high or low cabinets to use the telephone and to use the computer systems.

Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race color religion sex national origin age disability or any other protected status. Your personal information is handled in accordance with applicable data protection laws.