Chief of Staff, People & Talent
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Valence has built the only AI native coaching platform for enterprise offering personalized expert and human-like guidance and support to any leader or employee. Were not just talking about the future of work were building it now with the most innovative Fortune 500 companies across healthcare financial services manufacturing and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate the ones with no playbook no obvious answers and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale this is your chance.
And this isnt for everyone. Were not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of whats possible who get bored when things feel done and who are driven to redefine what AI can mean for leaders companies and the world. Because at Valence the work worth doing is the kind that redefines work itself.
The Role
This is a rare opportunity to architect from scratch the AI-powered talent operating systems that will shape how Valence hires ramps and scales extraordinary teams as we build the infrastructure for our next phase of hypergrowth. You will design and deploy first-principles solutions that replace traditional playbooks with seamless automated experiences enabling us to move at the velocity and quality needed for a multi-billion-dollar AI-native company.
You will join a cohort of top strategy and operations professionals at Valence confronting some of the toughest growth questions: How do we reimagine hiring onboarding and team management using AI and automation while preserving the essential human judgment and culture that set us apart You will be empowered to own high-impact projects lead experiments and pilot new approaches delivering outcomes in a high-stakes data-driven and ambiguous environment.
With direct executive visibility you will collaborate closely with the VP of People & Operations to run core systems and rhythms shape company-defining hiring decisions and report outcomes to our leadership. For the right builder this is a career-defining role that blends strategic influence hands-on ownership and the opportunity to fundamentally rewrite the playbook for how AI-first organizations scale teams at speed without losing what makes them great.
About Valence
Were the only company pioneering leadership coaching for large enterprises in an AI-first mission is to transform how the worlds biggest companies approach learning and development helping teams work better together throughAI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
Weve been featured inHarvard Business Review TIME World Economic Forum Financial Times Forbes and an Inc. 5000 fastest-growing private companies in clients represent the most diverse and sophisticated enterprise AI implementations globally includingCoca-Cola Delta Nestlé General Mills Schneider Electric Deutsche Telekom AstraZeneca Prudential CVS and Bristol Myers Squibb.
Working at Valence means youll work directly with Fortune 500 technology leaders building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI arent just any enterprise clients - theyre the companies defining whatAI-first business transformationlooks like across every major industry.
What Youll Do
- Build
- Architect and optimize AI-powered talent systems end-to-end using automation and analytics to enhance sourcing selection and overall candidate experience - consistently raising the bar while moving fast.
- Lead dynamic workforce planning: partner with Finance to create adaptable data-driven headcount models directly aligned with business milestones.
- Own searches for multiple high-impact roles at once ensuring the right talent lands at the right time.
- Scale
- Design quality of hire as a product: implement automated personalized onboarding journeys with outcome tracking and iterative improvement - accelerating time to ramp and setting measurable standards for success.
- Build AI-enabled performance enablement feedback and manager development systems - delivering actionable insights just-in-time learning and practical playbooks to elevate team performance.
- Rapidly experiment: lead fast pilots and A/B test new people systems and workflows using data and feedback to scale what works and move with urgency.
- Optimize
- Develop and own Valences talent intelligence engine - real-time market benchmarking proactive pipeline analytics and risk surfacing to give the org a competitive edge.
- Deliver actionable predictive people analytics: build scalable dashboards live reporting suites and executive-ready insights that connect talent metrics to business outcomes.
- Partner directly with the CEO and VP to drive strategic org design and culture-shaping projects adapting our operating model as we grow.
What Were Looking For
- Experience building and scaling:57 years in high-growth operations consulting or strategy roles (startup experience preferred).
- AI-first mindset:Passion for leveraging AI technology to design workflows automate processes and reimagine how organizations operate.
- Execution at altitude:Proven ability to manage high-stakes complex workstreams with executive visibility delivering outcomes backed by data and clear metrics.
- Influence without authority:Clear communicator who can align busy executives build trust across teams and drive consensus in fast-paced environments.
- Adaptable & resilient operator:Self-motivated and highly driven with the ability to thrive in ambiguity push through challenges and deliver even when the path isnt obvious.
- Learning orientation:Willingness to experiment embrace feedback and continuously evolve through new responsibilities and workstreams.
- Mission alignment:Strong personal motivation to join and shape an early-stage AI-first team - you want to be at the ground floor of transforming how organizations scale.
What Youll Get
- Ownership & Rapid Growth
- Outsized missions from day one with direct responsibility for company-defining projects
- Work alongside the executive team with transparency into strategy and decision-making
- Influence on direction through real-time customer feedback and market insights
- AI-First Operator
- Work directly with cutting-edge AI models and next-generation platforms
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
- Compensation
- Competitive salary including base bonuses
- Comprehensive health coverage (medical dental vision) from day one
- Generous PTO company-wide R&R shutdowns and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance your compensation grows alongside your impact
- Top-Performing Culture
- A culture built for top talent: intensity to win growth without limits and a team that solves hard problems and celebrates big wins together
Learn more about us and meetourteamhere
Location and Work Environment
This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents without work authorization restrictions in the US.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions please reach out to Allison Langille Head of People at
#LI-HYBRID
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Valence's AI Powered Leadership Coach allows enterprises to offer executive level coaching at scale
