Empire State Realty Trust Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased top of tier modernized amenitized and well-located office retail and multifamily assets. ESRTs flagship Empire State Building the Worlds Most Famous Building features its iconic Observatory ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisors 2025 Travelers Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September30 2025 ESRTs portfolio is comprised of approximately 7.8 million rentable square feet of office space 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at and by following ESRT on FacebookInstagramTikTokX and LinkedIn.
POSITION SUMMARY
The Human Resources Coordinator will report to the Manager Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization and will be readily available to take on new tasks and opportunities to learn as they arise.
Responsibilities include but are not limited to the employee lifecycle processes of recruitment onboarding engagement implementation which includes execution and strategy development and training retention and offboarding. This position also requires communication and maintenance of employee status changes updates to employee records maintenance of electronic personnel files within the Human Resources Information System (HRIS) ability to report on employee data and analytics and other general administrative duties.
RESPONSIBILITIES
RECRUITMENT:
Partner with Manager HRBP and Talent Acquisition Partner on recruitment which includes: support of applicant tracking diverse recruitment employment brand on external career sites candidate selection and coordination with internal stakeholders and candidates
Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings
ONBOARDING:
Prepare paperwork and schedules for seamless new-hire onboarding process
Coordinate with cross-functional departments to deliver an exceptional onboarding experience
Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRTs policies procedures programs and benefits on their first day
Partner with Information Technology team to ensure new hire set up is complete and functional
Coordinate 30 and 60- Day Check Ins in partnership with Manager HRBP to prompt new hire engagement during their onboarding period
Coordinate seating charts and desk moves for new hires in partnership with the Office Services team
Complete Forms I-9 verify I-9 documentation and maintain I-9 files
Prepare new employee files
Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys
ENGAGEMENT:
Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback
Support in the implementation coordination and strategy of ESRTs volunteer programs; maintain ESRTs Volunteer Time-Off Day procedures track employee volunteer hours and reports coordinate volunteer events
Support in the implementation and strategy of ESRTs Internship Programs which includes support of recruitment program coordination program development and other duties
Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service
Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT
DEVELOPMENT & TRAINING:
Manage multiple internal training compliance programs including user management and audit of use
Coordinate communication and memos to inform company on trainings
Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability
Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy
RETENTION:
Support the implementation of all employee surveys compile the results and correlate data
Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news
Create and distribute internal communications and memos
Assist in the communication interpretation and upkeep of employee handbook employee directory and organizational chart and contribute to policy development
OFFBOARDING:
Maintain confidentiality integrity and decorum while processing both voluntary and involuntary terminations
Assist in the recovery of company assets including company property and identification badges
Coordinate with the Information Technology team to revoke system access
Ensure completion of termination related paperwork
Coordinate completion of Exit Survey and Exit Interviews if applicable
Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance and abide by all deadlines
Ensure compliance with local and federal regulations and applicable employment laws
Own and manage HRIS which includes but is not limited to: employee personnel files data oversight organizational chart and electronic document management system
Produce correlate analyze and distribute various HR reports
Maintain confidentiality and integrity related to all HR and employee functions
Escalate process issues to Manager HRBP and provide recommendations for improvement
Assist and provide support to Manager HRBP in daily tasks
WHAT SUCCESS LOOKS LIKE
You are organized consistent proactive communicative and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager HRBP and the HR team in their efforts to manage the employee lifecycle which includes recruitment onboarding engagement development & training retention and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRTs mission and values by efficiently supporting the HR team in the management of people culture and HR operations.
REQUIRED SKILLS/ABILITIES
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Excellent verbal and written communication skills
Excellent interpersonal and customer service skill
Working understanding of human resource principles practices and procedures
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite and related software; specifically Word PowerPoint SharePoint and Excel
Experience with various Human Capital Management platforms
EDUCATION & EXPERIENCE
Bachelors degree in human resources or related field and/or equivalent experience
One to three years in corporate HR related experience required
SHRM-CP credential desirable
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
At ESRT like our tenants our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer we are committed to maintaining our positive work culture where employees are engaged and can grow and addition ESRT employees embody our Company Culture & Success Factors -
Adaptable you are a self-starter whos able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic you are solutions-oriented aim to improve processes and implement efficiency and offer insightful feedback to improve ESRT
Dependable you take a strong sense of ownership and accountability over your work
Passionate you keep up with industry trends and are excited about the potential to propel the industry forward with a roll-up-your-sleeves attitude
Curious you consistently look for new ways to work smarter not just harder
Ethical you treat others with respect act with integrity in how you perform your work and embrace our collaborative culture
Positive you possess a service-oriented attitude with excellent follow through
BENEFITS
Competitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life AD&D STD (with Salary Continuation) and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital Accident and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional financial and legal support
WELL-BEING
Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs
$65000 - $75000 a year
Salary is based on several factors including but not limited to education work experience job location size of property where applicable and/or addition to your base salary ESRT provides discretionary annual bonuses.
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity innovation and the success of our business. We do not discriminate based on race religion color creed national origin sex sexual orientation gender identity or expression reproductive choices age marital status veteran status disability status pregnancy parental status caregiver status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
COMPANY SUMMARYEmpire State Realty Trust Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased top of tier modernized amenitized and well-located office retail and multifamily assets. ESRTs flagship Empire State Building the Worlds Most Famous Building features it...
COMPANY SUMMARY
Empire State Realty Trust Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased top of tier modernized amenitized and well-located office retail and multifamily assets. ESRTs flagship Empire State Building the Worlds Most Famous Building features its iconic Observatory ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisors 2025 Travelers Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September30 2025 ESRTs portfolio is comprised of approximately 7.8 million rentable square feet of office space 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at and by following ESRT on FacebookInstagramTikTokX and LinkedIn.
POSITION SUMMARY
The Human Resources Coordinator will report to the Manager Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization and will be readily available to take on new tasks and opportunities to learn as they arise.
Responsibilities include but are not limited to the employee lifecycle processes of recruitment onboarding engagement implementation which includes execution and strategy development and training retention and offboarding. This position also requires communication and maintenance of employee status changes updates to employee records maintenance of electronic personnel files within the Human Resources Information System (HRIS) ability to report on employee data and analytics and other general administrative duties.
RESPONSIBILITIES
RECRUITMENT:
Partner with Manager HRBP and Talent Acquisition Partner on recruitment which includes: support of applicant tracking diverse recruitment employment brand on external career sites candidate selection and coordination with internal stakeholders and candidates
Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings
ONBOARDING:
Prepare paperwork and schedules for seamless new-hire onboarding process
Coordinate with cross-functional departments to deliver an exceptional onboarding experience
Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRTs policies procedures programs and benefits on their first day
Partner with Information Technology team to ensure new hire set up is complete and functional
Coordinate 30 and 60- Day Check Ins in partnership with Manager HRBP to prompt new hire engagement during their onboarding period
Coordinate seating charts and desk moves for new hires in partnership with the Office Services team
Complete Forms I-9 verify I-9 documentation and maintain I-9 files
Prepare new employee files
Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys
ENGAGEMENT:
Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback
Support in the implementation coordination and strategy of ESRTs volunteer programs; maintain ESRTs Volunteer Time-Off Day procedures track employee volunteer hours and reports coordinate volunteer events
Support in the implementation and strategy of ESRTs Internship Programs which includes support of recruitment program coordination program development and other duties
Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service
Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT
DEVELOPMENT & TRAINING:
Manage multiple internal training compliance programs including user management and audit of use
Coordinate communication and memos to inform company on trainings
Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability
Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy
RETENTION:
Support the implementation of all employee surveys compile the results and correlate data
Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news
Create and distribute internal communications and memos
Assist in the communication interpretation and upkeep of employee handbook employee directory and organizational chart and contribute to policy development
OFFBOARDING:
Maintain confidentiality integrity and decorum while processing both voluntary and involuntary terminations
Assist in the recovery of company assets including company property and identification badges
Coordinate with the Information Technology team to revoke system access
Ensure completion of termination related paperwork
Coordinate completion of Exit Survey and Exit Interviews if applicable
Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance and abide by all deadlines
Ensure compliance with local and federal regulations and applicable employment laws
Own and manage HRIS which includes but is not limited to: employee personnel files data oversight organizational chart and electronic document management system
Produce correlate analyze and distribute various HR reports
Maintain confidentiality and integrity related to all HR and employee functions
Escalate process issues to Manager HRBP and provide recommendations for improvement
Assist and provide support to Manager HRBP in daily tasks
WHAT SUCCESS LOOKS LIKE
You are organized consistent proactive communicative and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager HRBP and the HR team in their efforts to manage the employee lifecycle which includes recruitment onboarding engagement development & training retention and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRTs mission and values by efficiently supporting the HR team in the management of people culture and HR operations.
REQUIRED SKILLS/ABILITIES
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Excellent verbal and written communication skills
Excellent interpersonal and customer service skill
Working understanding of human resource principles practices and procedures
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite and related software; specifically Word PowerPoint SharePoint and Excel
Experience with various Human Capital Management platforms
EDUCATION & EXPERIENCE
Bachelors degree in human resources or related field and/or equivalent experience
One to three years in corporate HR related experience required
SHRM-CP credential desirable
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
At ESRT like our tenants our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer we are committed to maintaining our positive work culture where employees are engaged and can grow and addition ESRT employees embody our Company Culture & Success Factors -
Adaptable you are a self-starter whos able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic you are solutions-oriented aim to improve processes and implement efficiency and offer insightful feedback to improve ESRT
Dependable you take a strong sense of ownership and accountability over your work
Passionate you keep up with industry trends and are excited about the potential to propel the industry forward with a roll-up-your-sleeves attitude
Curious you consistently look for new ways to work smarter not just harder
Ethical you treat others with respect act with integrity in how you perform your work and embrace our collaborative culture
Positive you possess a service-oriented attitude with excellent follow through
BENEFITS
Competitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life AD&D STD (with Salary Continuation) and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital Accident and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional financial and legal support
WELL-BEING
Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs
$65000 - $75000 a year
Salary is based on several factors including but not limited to education work experience job location size of property where applicable and/or addition to your base salary ESRT provides discretionary annual bonuses.
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity innovation and the success of our business. We do not discriminate based on race religion color creed national origin sex sexual orientation gender identity or expression reproductive choices age marital status veteran status disability status pregnancy parental status caregiver status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
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