The Receptionist serves as the first point of contact for visitors and callers delivering a welcoming and highly professional front-of-house experience. This role is responsible for managing the reception area handling incoming calls and providing administrative support to ensure the smooth and efficient operation of the office.
Responsibilities:
- Greet and register visitors ensuring a positive and polished first impression.
- Ensure visitors comfort and well-being (e.g. offering refreshments taking coats).
- Answer screen and direct incoming phone calls promptly and courteously.
- Maintain the reception area to the highest standards of tidiness and presentation.
- Schedule and coordinate appointments and meeting rooms as required.
- Prepare meeting rooms (materials refreshments etc.) to ensure an exceptional client experience.
- Manage the shared inbox in collaboration with the second receptionist.
- Assist with administrative tasks such as data entry filing photocopying and scanning.
- Uphold office security by following procedures and controlling access (e.g. maintaining visitor logbooks issuing visitor badges).
- Provide accurate information to visitors and callers regarding the organization.
- Support other departments with ad hoc administrative duties as needed.
Qualifications :
- Diploma or formal education in luxury hospitality hotel management or a related field.
- Minimum of 5 years experience in luxury hospitality premium hotel management private banking or top-tier law/notary offices.
- Impeccable professional appearance and demeanour.
- Excellent verbal and written communication skills in both English and French; additional languages are an asset.
- Strong client service orientation and utmost discretion.
- Outstanding organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
Remote Work :
No
Employment Type :
Full-time
The Receptionist serves as the first point of contact for visitors and callers delivering a welcoming and highly professional front-of-house experience. This role is responsible for managing the reception area handling incoming calls and providing administrative support to ensure the smooth and effi...
The Receptionist serves as the first point of contact for visitors and callers delivering a welcoming and highly professional front-of-house experience. This role is responsible for managing the reception area handling incoming calls and providing administrative support to ensure the smooth and efficient operation of the office.
Responsibilities:
- Greet and register visitors ensuring a positive and polished first impression.
- Ensure visitors comfort and well-being (e.g. offering refreshments taking coats).
- Answer screen and direct incoming phone calls promptly and courteously.
- Maintain the reception area to the highest standards of tidiness and presentation.
- Schedule and coordinate appointments and meeting rooms as required.
- Prepare meeting rooms (materials refreshments etc.) to ensure an exceptional client experience.
- Manage the shared inbox in collaboration with the second receptionist.
- Assist with administrative tasks such as data entry filing photocopying and scanning.
- Uphold office security by following procedures and controlling access (e.g. maintaining visitor logbooks issuing visitor badges).
- Provide accurate information to visitors and callers regarding the organization.
- Support other departments with ad hoc administrative duties as needed.
Qualifications :
- Diploma or formal education in luxury hospitality hotel management or a related field.
- Minimum of 5 years experience in luxury hospitality premium hotel management private banking or top-tier law/notary offices.
- Impeccable professional appearance and demeanour.
- Excellent verbal and written communication skills in both English and French; additional languages are an asset.
- Strong client service orientation and utmost discretion.
- Outstanding organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
Remote Work :
No
Employment Type :
Full-time
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