Product Owner

• Fulfil the role of Product Owner to service Insolvency software division in Canada.
• Speaking with clients about our products compiling and logging development items liaising with development on the viability of enhancements.
• You will need to follow development items through to release and review to ensure that client requirements have been met and communicated.
• There is a high-level product testing component to review development work and provide feedback.

• Working in coordination with sales attend pre-sales demonstrations provide product demos and share domain knowledge about the operation of the software.
• Product engagement involves speaking with clients about product impacts and outcomes compiling and logging development items liaising with the global product team on the viability of enhancements.
• You will need to follow development items thought to release and review to ensure that client requirements have been met and communicated.
• There is a high-level product testing component to review development work and provide feedback.

• Play a key hands on role communicating with clients and understanding their future requirements.
• Work with the Marketing and Product team to assist in the creation of content on product releases.

• Provide product training in a workshop environment or remotely. Typically training will be conducted in small groups.
• Ongoing review and updating of training manuals and author new training materials.

• In-depth Understanding of the Product: Demonstrated knowledge of the products features benefits and technical aspects.
• Commitment to Product Value and OKR based approach: Passionate about the products strategy value proposition and potential impact on users and the market.
• Proactive Learning: Willingness to stay updated on product developments industry trends and competitor offerings.

• Empathy for Users: Strong ability to understand and anticipate customer needs pain points and goals.
• Insight Collection: Experience in gathering analysing and implementing user feedback to enhance product satisfaction.
• Focus on User Adoption: Proven strategies or initiatives to increase user engagement and adoption rates.

• Metrics-Driven: Skilled in interpreting and monitoring product Key Performance Indicators (KPIs) and OKRs with a proven track record of using data to guide product decisions.
• Market Research: Ability to conduct or leverage research on market trends competitive products and technology advancements to shape product direction.
• Prioritisation Skills: Expertise in prioritising features and requirements that align with strategic goals and user needs.

• Cross-Functional Collaboration: Experience working closely with engineering design technical support sales and marketing teams to ensure unified product goals and timely delivery.
• Influential Communicator: Excellent communication skills with the ability to inspire influence and align multiple stakeholders around a shared product vision.
• Requirements Definition: Proficiency in defining clear actionable product requirements and collaborating to balance business goals with technical feasibility.

• Creativity and Innovation: Demonstrated ability to generate innovative ideas that address user needs or differentiate the product from competitors.
• Proactive Problem-Solver: Track record of identifying and solving complex product challenges quickly and effectively.
• Adaptability: Willingness to adapt strategies and approach based on new information challenges or changing priorities.

• Delivery Focus: Proven ability to manage timelines deliverables and resources to meet product release goals without compromising quality.
• Organisational Skills: Strong organisational skills with the capacity to handle multiple responsibilities and ensure continuous progress on product initiatives.
• Outcome and Impact Orientation: Committed to achieving measurable product outcomes including those related to impact customer satisfaction and adoption.

• Technical Knowledge: Familiarity with the technical environment architecture and limitations of the product to effectively communicate and negotiate with engineering teams.

• Experience with Product Owner Tools: Knowledge of tools and methodologies used in product management such as Agile Scrum or other project management frameworks

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