Community Assistant
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Job Location:
Berkeley, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Community Assistant
Company: The Berkeley Group
Location: Berkeley CA (UC Berkeley Student Housing Portfolio)
Department: Property Management - Leasing
Reports To: Resident Services Manager Director of Property Management
Interdepartmental Collaboration: Leasing Marketing Resident Services
Compensation: $20.00 per hour
Position Overview:
The Community Assistant plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents you will assist with leasing inquiries tours applications and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management real estate or student housing operations.
Key Responsibilities:
Leasing & Tours:
Conduct property tours for prospective residents showcasing available units and community features.
Provide detailed information on leasing terms rental rates and apartment features.
Assist in responding to leasing inquiries via phone email or in person.
Leasing Process Support:
Help with application processing collecting documents and explaining lease agreements.
Coordinate lease signings and move-in processes for new residents.
Maintain accurate records in leasing software ensuring all documentation is complete and up to date.
Resident Relations:
Assist with current resident communications regarding leasing renewals maintenance requests and community updates.
Address resident concerns and escalate issues to the Resident Services Manager when necessary.
Marketing & Outreach:
Collaborate with the leasing and marketing team to promote the property via social media on-campus outreach and events.
Distribute marketing materials and engage with students during campus events open houses and tabling activities.
Assist with the creation of social media content to drive engagement and leasing interest.
Community Engagement:
Help plan and execute resident events to foster a positive living environment and sense of community.
Act as an ambassador for the property fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.
Administrative Support:
Assist with office administrative duties including answering phones managing emails and organizing leasing files.
Ensure the leasing office is clean organized and fully stocked with marketing materials and forms.
Qualifications:
Currently enrolled at or recent graduate of UC Berkeley (preferred).
Strong customer service and communication skills.
Enthusiastic and outgoing personality with the ability to build rapport with students and residents.
Ability to handle multiple tasks efficiently and in a fast-paced environment.
Knowledge of UC Berkeley campus culture and student life is a plus.
Proficiency in Microsoft Office Google Suite and familiarity with leasing software (preferred).
Previous experience in leasing sales customer service or student leadership roles (preferred but not required).
Work Hours:
Part-time with flexible hours to accommodate class schedules including some evenings and weekends.
Must be available for peak leasing periods particularly during move-in and move-out seasons.
Compensation:
Hourly wage with opportunities for performance-based bonuses.
Opportunities for housing discounts depending on property availability.
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
A leading student housing company, providing property management, consulting, acquisitions, & development to create successful communities.
