Criminal Justice Technician 12 (PCN 20-5783)

The Alaska Department of Corrections provides secure confinement reformative programs and a process of supervised community reintegration to enhance the safety of our communities.

We are trained professionals committed to a safe open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime.

You will be part of a small team working closely with Correctional and Probation Officers providing support and technical assistance to departmental and other criminal justice agency personnel. Duties include regular contact with Court employees other law enforcement agencies and members of the public via e-mail and by telephone.

We are interested in candidates who possess some or all of the following position specific competencies:

• Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application(through work history volunteer experience (duties summary) training education licenses certifications etc.) supports how you have gained the knowledge skills abilities and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge skills abilities (KSAs) tasks and behaviors used to describe the competency. They typically list expectations as opposed to specific tasks and are to be used only as parameters and guidelines. A competencys description is not intended to exclusively define every KSA task and behavior needed to successfully meet the competency but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical efficient and cost-effective manner.
• Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
• Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization self and others; is trustworthy.
• Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
• Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groupseffectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Reasoning: Identifies rules principles or relationships that explain facts data or other information; analyzes information and makes correct inferences or draws accurate conclusions.

REQUIRED DOCUMENTS

• 3 Professional References
• Last 3 Performance Evaluations

FLEXIBLY STAFFED

This position is flexibly staffed. The level of the job offer will be based on the selected candidates credibly possessed and proven competencies. If hired at the lower level you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

The Department of Corrections follows and maintains federal and state requirements standards including but not limited to Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison jail lockup community confinement facility juvenile facility or other institutions.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force overt or implied threats of force or coercion or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview at the discretion of the hiring manager.

LEGAL EMPLOYMENT

The States online recruitment system Workplace Alaska requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

If using work experience not already documented in your application also provide the employers name job title employment dates and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not the applicant may not advance to the recruitment interview and selection phase.

Note:Attaching a resume is not an alternative to filling out the application in its entirety. Noting see resume or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Please be aware this position requires the use of the Alaska Public Safety Information Network (APSIN)/Alaska Corrections Offender Management System (ACOMS). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN/ACOMS. DPS will deny security clearance for any applicant who has beenconvicted of a felony or misdemeanor in this state or another jurisdiction or who may be a fugitive from justice. Additionally security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- or 465-4095 in Juneau or (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit: Information

Jolene Tolbert
Records Sergeant
Phone: