Customer support International Voice Process
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
International Voice Process Representative
Summary
We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry with potential for absorption into client payroll based on performance and business needs.
Responsibilities
- Provide exceptional customer support through voice-based interactions
- Handle customer inquiries concerns and feedback in a professional and courteous manner
- Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Participate in structured training and development programs to enhance skills and knowledge
- Adhere to company policies procedures and quality standards
Requirements
Requirements:
- Qualification: Graduate or Undergraduate degree
- Experience: Minimum 6 months in a customer support or voice-based process
- Skills:
Excellent English communication (verbal)
Strong interpersonal skills and customer orientation
Ability to work in rotational and night shifts
Willingness to work with a globally respected brand
Immediate joiners or those with a maximum of 15 days notice preferred
Benefits
- CTC: Up to 56000 per month (based on last drawn salary and experience)
- Laptop and other assets will be provided by the company.
- P.F E.S.I 5000/- performance bonus monthly.
- The company will give a two-way cab facility.
Required Skills:
Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Compensation Expected Salary: CTC 40000 per month other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Experience 6 months to 5 years experience in Customer Support Technical Support BPO International Voice Process Voice Process Inbound KPO Outbound Process US Process UK Process Australian Process etc.
Required Education:
Any Graduate
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
