Front Office Manager
Share
Job Location:
Mountain Village, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
- Align with the Assistant Director of Rooms and other guest services leaders to maximize hotel operations.
- Utilize tools to execute timely thoughtful and personalized communications and teach and train team members to do the same.
- Foster an environment that ensures consistency and a high level of guest satisfaction.
- Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
Qualifications :
- Minimum of one-year prior experience as a front office leader/supervisor for a luxury hotel.
- Demonstrated ability to communicate effectively and to provide directions and guidance in a clear concise and professional manner.
- Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
- Aptitude for working with multiple computer systems and an understanding of hotel operations and practices.
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Become one of the authors of our story. Join our team as a Receiving Agent at Susurros del Corazón in Punta de Mita Mexico, reporting to the Purchasing Manager. Your main responsibility will be to ensure that the products/merchandise received meet the quality standards required by the ... View more
