Parking Services Business Support Administrator

Job Title:Parking ServicesBusiness Support Administrator

Permanent:37hours per week

SalaryBand5One Team 29540 - 31537 per annum

Closing Date:Sunday19thOctober

Brentwood Borough Council and Rochford District Council areseekinga detail-oriented and proactive Parking Services Administrator to support the delivery of high-quality parking services across both authorities.

This varied role involves providing essential administrative and business support including processing penalty charge notices managing parking permit applicationsmaintainingstock inventories and updating website the administration of the Shop Mobility Scheme andmonitorparking systems atCoptfoldRoad Car Park liaising with contractors to ensure smooth operations.

The successful candidate will play a key role in supporting the widerobjectivesof the Parking Services team and the Asset & Investment involved in preparing reports handling Freedom of Information requests raising purchase orders and supporting benchmarking activities. Flexibility is essential as the role may require travel between Brentwood and Rochford and occasional support for other service areas.

This isa great opportunityfor someone who thrives in a fast-paced environment enjoys working collaboratively and is committed to delivering excellent public service.

About the candidate:

The ideal candidate will be highly organised detail-focused and confident working in a fast-paced customer-facing strong administrative skills and be comfortable using digital systems to manage tasks such as permit processing penalty charge notice administration and financial reconciliation. A proactive approach to problem-solving the ability to manage multiple priorities and a commitment to delivering excellent service are essential. Experience in local government parking services or a similar regulatory or operational environment would be an advantage but not essential.

Werelooking for someone who is a strong communicator both written and verbal and who can work effectively with internal teams contractors and members of the adaptable and willing to support a wide range of tasks from preparing reports and updating web content to attending meetings andassistingwith emergency planning. A flexible attitude is key as the role may involve occasional travel between Brentwood and Rochford. Ifyouresomeone who takes pride in their work enjoys variety and is committed to public servicewedlove to hear from you.

Benefits of working here:

You will have the opportunity to work across both Councils whichare located inthe south of Essex and approximately 20 miles apart.

The two areas present a blend of characteristics.Brentwoodis well-known for its green space and woodlands even thoughitslocatedwithin easy commuting distance of London and the new Elizabeth Line has made this connection even better with faster and more frequent trains.Rochfordis a mix of urban and rural and London Southend Airport sits within its boundaries.

We are currentlyoperatinga hybrid model of working which enables our employees to work smarter focusing on the importance of physical connections to meet the needs of those we provide services for whilst balancing that with the ability to work employees are provided with the resources to be able to work in this way effectively and are provided with a laptop to do so.

In addition to this we offer many excellent employee benefits which include pension scheme generous annual leave entitlement health and wellbeing opportunities employee assistance programme a benefits platform offering discounts across a range of retailers.

For an informal discussion please contactStuart Andersonon0

BothCouncils arecommitted to equal opportunities and welcomes applications from all sections of the with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.

Please note that the postholder will be employed by Brentwood Borough Council.