Front Desk and Night Audit Agent

Garden Grove, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Coastline Development is an award-winning leading manufacturer of woodworking and CNC machines. We are looking for career minded individuals with experience in Administration and Customer Service. Our business is growing at a rapid double-digit rate and we can offer you a stable and secure company with excellent benefits.

Job Summary

The primary objective of the Front Desk Receptionist is to answer a multi-line switchboard quickly (ideally within 3 ring cycles) and direct calls to their destination without delay. Greeting customers answering questions announcing calls and ensuring calls are routed to the correct department or employee. They will also coordinate the offices administrative activities and storing retrieving and integrating information for dissemination to staff and clients. This position performs routine clerical secretarial and administrative duties.

ROLE AND RESPONSIBILITIES

Answer the phone promptly (within three rings)
Type and word-process various documents and electronic information
Manage organize and update relevant data using database applications.
Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.
Interpret instructions and issues arising and then implement actions according to administrative policies and procedures.
Develop ability to work without constant direction supervision and remain at assigned post for extended periods of time.
Adhere to stated policies and procedures relating to health and safety and quality management.
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Order supplies as needed through approved vendors.
Process sales orders through the system and prepares documents for shipping.
Customer Service support tracking orders providing reference numbers for customer and other similar requests.
Print collateral material for the sales department.
Maintain a neat and orderly office.
Operates and gains knowledge on the operation of all office machines.
Presents a positive and professional image of Laguna Tools to our customers vendors and co-workers at all times.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Minimum High School diploma or equivalent plus 1 year of relevant experience
Must be able to read write and speak English
Ability to read write and speak Spanish a plus
Types 40 wpm

PREFERRED SKILLS

Computer literate

JOB DESCRIPTION

Detail-oriented and the ability to multi-task
Efficient and productive in a fast-paced environment
Enthusiastic and possesses excellent customer service skills
Ability to calculate basic math
Enjoy working with people and possesses a friendly and outgoing personality
Excellent oral and written communication skills
Ability to problem solve patiently
Team Player
Excellent planning and organizational skills
Displays strong moral values and work ethics. Personal accountability.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers scanners filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers handle or feel; and reach with hands and arms.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Days and hours of work are Monday through Friday 8:00 a.m. to 5:00 p.m.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without change.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

COVID-19 considerations:
An acrylic shield surrounds the front desk common surfaces are sanitized regularly and hand sanitizer and masks are accessible for all customers and employees.

Work Location: In person

Coastline Development is an award-winning leading manufacturer of woodworking and CNC machines. We are looking for career minded individuals with experience in Administration and Customer Service. Our business is growing at a rapid double-digit rate and we can offer you a stable and secure company w...