Digital Workplace Enablement Lead

Job Description

At Aberdeen our ambition is to be the UKs leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industrys best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients customers colleagues shareholders and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service supported by leading technology and talent.

Aberdeen comprises three businesses interactive investor (ii) Investments and Adviser each of which focuses on meeting and adapting to our clients evolving needs:

• interactive investor the UKs second largest direct-to-consumer investment platform enables individuals in the UK to plan save and invest in the way that works for them.

• Our Adviser business provides financial planning solutions and technology for UK financial advisers enabling them to create value for their customers.

• Our investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market through either public markets or alternative asset classes.

About the department

The Digital Workplace Engineering team is a key capability within the Digital Workplace Services function. The team works collaboratively across the Group COO business stakeholders CoEs & Product Owners. It is responsible for the creation and delivery of our Digital Workplace technology roadmap maintaining a modern secure and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business.

About the role

The Digital Workplace Adoption & Enablement Partner is responsible for driving the adoption and enablement of digital workplace technologies across Aberdeen to improve employee proficiency engagement and productivity. This is a high-profile role within the company and the enablement partner will feel confident working and building relationships across the business blending stakeholder engagement with operational delivery focusing on tools such as Microsoft 365 Copilot and Power Automate.

The role works closely with technical leads business service leads (HR L&D corporate communications) IT colleagues and business stakeholders. It also collaborates with CoEs architecture to ensure enablement efforts are strategically aligned and technically informed.

Key Responsibilities

• Stakeholder Engagement

  • Partner with IT HR L&D and business units to understand workflows and digital tool usage needs.

  • Facilitate feedback loops between employees and technical product teams to inform continuous improvement.

  • Represent digital workplace initiatives in onboarding sessions team meetings and cross-functional forums.

• Operational Enablement Delivery

  • Coordinate and deliver enablement campaigns including webinars drop-in sessions and Ask the Expert events.

  • Develop and maintain enablement resources such as guides videos and in-app content.

  • Monitor and adapt enablement materials based on usage patterns and employee feedback.

  • Working closely with strategic partners e.g. Microsoft to leverage their expertise. collateral and services

• Technical Enablement

  • Support employees in developing proficiency in adopted tools (e.g. M365 Copilot Power Automate).

  • Maintain awareness of configuration features and platform capabilities to inform enablement efforts.

  • Deliver enablement sessions and facilitate continuous learning opportunities.

  • Foster and lead a business champions network built around M365 and Copilot

• Adoption Metrics & KPIs

  • Measure and report on application adoption engagement and proficiency across departments.

  • Establish baselines and track progress against KPIs related to employee satisfaction productivity and business outcomes.

  • Identify and manage goals and metrics to demonstrate the impact of enablement activities.

• Strategic Collaboration

  • Work closely with the architecture team to ensure enablement efforts are aligned with enterprise strategy and technical roadmaps.

  • Provide input into strategic planning and guidance documents to support long-term digital workplace evolution.

About the candidate

• Strong interpersonal and communication skills

• Analytical and problem-solving ability

• Digital dexterity and tech-savviness

• Empathy and enablement mindset

• Organised and detail-oriented

• Ability to influence and gain support across business lines

• Change management and continuous improvement orientation

• Strategic awareness and ability to collaborate with architecture

• The ability to build relationships and influence senior stakeholders

• Experience driving and reporting on digital workplace technology adoption

• Experience in project management and managing multiple initiatives

• Experience with various learning modalities (e-learning instructor-led blended)

• Strong understanding of digital workplace tools and their business use cases

Our benefits

Theres more to working life than coming home with a good salary. We have an environment where you can learn get involved and be supported.

When you join us your reward will be one of the best around. This includes 40 days annual leave a 16% employer pension contribution a discretionary performance-based bonus (where applicable) private healthcare and a range of flexible benefits including gym discounts season ticket loans and access to an employee discount portal. You can read more about our benefitshere.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas our vectors of growth focused on our clients changing needs. You can find out more about what we dohere.

An inclusive way of working

Whatever way you like to work if you have the talent and commitment to join our team wed like to hear from you.

At Aberdeen weve adopted a blended working approach. This approach combines the benefits of face-to-face collaboration coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles their teams our clients and our business.

An inclusive culture where diverse perspectives drive our actions is at the core of who we are and what we do. If you need assistance with your application or a reasonable adjustment to your interview arrangements for example because you are neurodivergent or have a physical sensory cognitive mental visible or invisible disability please let us know and well be happy to help.

Were committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense this includes but is not limited to our diversity of educational and professional backgrounds experience cognitive and neurodiversity age gender gender identity sexual orientation disability religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy fairness and transparency and welcomes enquiries from everyone.

If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.