Program Manager, Global Technology Sales

About the role:

The primary purpose of this role is to drive revenue growth through tactical execution of retention programs driving higher retention across Global Technology Sales (GTS). This encompasses planning and development activities such as program design and execution process improvement and world-class execution of existing programs to new areas. This role will lead execution with support from BU partners and sales leaders. The role will focus on quantitative and qualitative analysis to identify actionable insights measure progress and impact (ROI) to make necessary ongoing enhancements. The role should fulfill all requirements of planned and ad-hoc activities to meet the needs of a specific region(s) in GTS.

What you will do:

• Responsible for the management and execution of programs processes systems communications & logistics related to Sales Operations

• Take ownership and define deliver and manage programs on a global basis in any area of the sales operations business.

• Support achievement of business objectives and goals and satisfaction of business needs by designing coordinating implementing managing measuring and monitoring the effectiveness of sales programs.

• Partner & collaborate with senior Strategy and Operations colleagues IT & other business units to capture operational & business requirements establish and execute on strategies and tactical plans for the definition development and implementation of cohesive programs.

• Provide thought leadership on appropriateness of tools and process to deliver program goals.

• Design and deliver program communications and presentations to all management levels within and beyond Sales. Manage ongoing interactions with internal stakeholders.

• Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.

• Maintain an excellent understanding of sales areas supported internal/external business management & informational needs.

• Use subject matter expertise to prepare and maintain project and process workflow documentation.

• Create run and maintain tracking and reporting processes and tools to monitor aspects of strategic business operations.

What you will need:

• Bachelors Degree or higher

• 7 years business experience

• 5 years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.

• Ability to lead multiple large projects in parallel continuing level of quality/detail for business analysis design and project management for each.

• Experience supporting content strategy or product and/or product strategy analytics platform projects and programs

• Experience with release planning authoring user stories and acceptance criteria viable product negotiation and working with agile development teams with successful results.

• Demonstrated track record of successful business analysis design and management of optimized processes projects and programs in a complex global workforce environment.

• Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work gain consensus and ensure successful outcomes among large diverse global groups of constituents with a broad spectrum of roles and titles including senior executives.

• Thought leadership skills & ability to partner with senior management on program development and to lead and advice team members.

• Excellent stakeholder management people skills negotiation influencing collaboration communication and presentation skills a must

• Excellent business operations project management analytical & organizational skills IT literacy numeracy initiative problem solving rigor and attention to detail time management and prioritization skills

• Ability to manage lead and guide less experienced colleagues.

• Ability to work independently and as a collaborative team player with excellent time management & prioritization skills to manage a heavy diverse workload multiple non-routine complex projects often with competing priorities and tight deadlines concurrently maintaining complete control over process at all times.

What you will get:

• Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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