Casualty Claims Associate

Cook County, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are seeking the ideal candidate for our Casualty Claims Associate opening for our growing Auto insurance company!

The Claims Associate will be responsible for assisting the Claims Department in overall productivity. Scope of the position includes ensuring compliance with state mandated handling guidelines and delivering customer service to our insureds claimants and agencies.

**This position is a full-time position reporting on-site to our headquarters in Bedford Park about one mile south of Chicago Midway Airport.

DUTIES & RESPONSIBILITIES:

Assist adjusters by directing customers through the claims process and answering claims related questions
Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses.
Contribute to maintaining call volume commensurate with unit objectives
Assist in handling of various on-going responsibilities of the unit inclusive of unmatched mail ordering police reports mailing claim checks etc. as needed
Review and respond to routine mail and document requests
Review and issue vendor payments
Work on special projects as directed
Other duties as a assigned

QUALIFICATIONS REQUIRED:

Prior customer service experience.
Excellent communication interpersonal and organizational skills
Good typing/data entry skills (min. 30 wpm)

Preferred:

Some college courses
Insurance experience is a plus!

Estimated Compensation Range: $16/hr-$18/hr*

*Published ranges are estimates. Offered compensation will be based on experience skills education certifications and geographic location.

Required Experience:

We are seeking the ideal candidate for our Casualty Claims Associate opening for our growing Auto insurance company!The Claims Associate will be responsible for assisting the Claims Department in overall productivity. Scope of the position includes ensuring compliance with state mandated handling gu...