Senior Policy, Complaints & Governance Support Officer

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UKs first Borough of Sanctuary for our work in championing the rights of refugees and migrants.

Introduction

A fantastic opportunity has arisen for a Senior Policy Complaints & Governance Support Officer in Children and Young People Services. We are seeking to recruit an outstanding professional to provide support on a range of new leadership activities.

A self-starter with solid experience of using your own initiative and with excellent organisational skills.

Whats the role

To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services across CYP leadership team and wider directorate.

This role is temporary for 12 months.

Whats in it for you

Excellent training and development opportunities plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What were looking for

You will have an eye for accuracy and can ensure quality and consistency of support for service development. You will be an excellent communicator in writing and verbally and have significant experience of effectively using Microsoft tools including Powerpoint Word and Excel.

Location

The job is primarily based in Laurence House Catford London SE6 4RU but we operate a hybrid approach. You will be required to work in the office and/or from home on occasions.

Special conditions

• This role is temporary for 12 months.
• There may be occasions where evening work is required.

The recruitment process is anonymous and we dont accept CVs.

Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job please contact Marcia McKenzie

Please click here to view the Job Description and Person Specification

Salary

40404 - 41637 per annum (SO1)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale) which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme further details are available at Council has a dedicated employment support service Lewisham Works which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works please emailand an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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