Senior Program Manager

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The P&T Delivery Practice was established to lead Project Management professionals as they work with delivery teams on projects and programs that the build the capabilities systems and processes required for best-in-class operations and other enabling capabilities across the TD Enterprise.

Job Overview

The Senior Program Manager will plan manage and deliver distinct programs with a high level of risk exposure through all specific phases in alignment with business and/or enterprise strategies.

Your Accountabilities Include:

• Indirectly manage program team consisting of Business Analysts Business SMEs and technology resources under the PDLC or Agile or hybrid project & resource management frameworks.
• Engage Executive Sponsor senior leadership and other key stakeholder groups to ensure effective efficient and compliant delivery of programs.
• Engage appropriate stakeholders to identify and manage required outcomes of programs for the business
• Establish effective program oversight and other governance structures and protocols and engage the correct levels to support the direction for the program(s)
• Provide on-going communication to key stakeholders including the Program Sponsor Business Program Owner and Portfolio Manager to ensure they are aware of significant changes to the program status(es) in a timely manner
• Respond to inquiries and escalate concerns from stakeholders at all levels in the organization (technical business Senior and Executive Management)
• Provide advice and guidance to business partners and program team(s) as required regarding best practices in program management
• Collaborate with appropriate partners to ensure required resources are assigned to the program for successful delivery
• Deliver and own program outcomes that are aligned to established cost timing deliverable and scope objectives
• Generate cost estimates and provides program financial management incorporating risk by leveraging appropriate tools and templates
• Proactively identify and track program risk and develop mitigation plans to manage risk
• Accurately forecast and manage assigned budget to provide monthly financial reporting for programs in alignment with Finance standards
• Support vendor management and strategic sourcing process managing RFP activities and partnering with vendor(s) to ensure efficient and effective program delivery
• Apply TDBG principles of program management life cycle methodologies & governance tools and best practices ensuring that appropriate documentation change and risk management practices are in place

TEAM Leadership:

• Provides coaching to delivery professionals and other key stakeholders
• Provides advice and counsel to project teams program resources and business partners
• Fosters an environment of continuous learning including the sharing of experience and learning across team members and partners as appropriate

Job Requirements

• 7 plus years progressive project/program-related experience
• Comprehensive knowledge of the practices procedures and principles of program management whether PDLC or Agile methodology
• Experience with financial management with respect to tracking forecasting and managing program budgets
• Team player with ability to lead and influence to achieve results through effective negotiation and problem solving
• Knowledge of key applications: Jira Confluence MS Project Office 365
• Excellent written and verbal communication skills
• Thrives in a fast-paced environment managing multiple deadlines and priorities

Advantageous additional experience

• Experience with AML Cyber Security identity access/management fraud management
• Regulatory scope delivery
• Work experience at a large Canadian financial institution
• Knowledge of Clarity PPM for program delivery

Education / Accreditation:

• University degree or comparable professional education/training
• PMP certification or equivalent preferred
• Scaled Agile Framework (SAFe) certification

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):