Customer Experience Specialist,

In our always on world we believe its essential to have a genuine connection with the work you do.

Are you eager to build a professional career with the chance to grow and have a strong attention to detail This role may be for you! We are excited about adding a Customer Experience Specialistwho has a team player attitude solid interpersonal skills and an eye for detail. to join our growing Customer Support Segment Broadband team! This role is onsite and you will need to be at our Shakopee MN office five days a week.

How Youll Help Us Connect the World:

You will work closely with key customers to complete CommScope product orders from the point of quotation through to shipment.

• Assist with product selection quote generation order input order scheduling expediting tracking finding and coordinating alternative materials.
• Resolve customer concerns by using company process knowledge
• Develop and maintain working relationships with key customers

Required Qualifications for Consideration:

• 3 years of sales support customer service or related experience
• Expertise with MS Office and the ability to learn computer programs easily
• Ability to work in the Shakopee MN office five days a week (Monday-Friday)

You Will Excite Us If You Have:

• SAP exposure
• B2B customer support experience
• Bachelors Degree
• Experience using formulas V lookups pivot tables charts within Excel

Our salary ranges consider a wide variety of factors including but not limited to benchmarking by independent third-party consultants skill sets years of experience training education geography and other business needs. Depending on experience the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $52600 - $64400.

The candidate will be rewarded with a comprehensive benefits package including medical dental and vision plans life and accidental death insurance a 401(k) plan and participation in the Companys Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year two weeks of paid vacation (prorated based on start date) as well as other leave options.

What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live work and learn. Our employees push the boundaries of communications technology that enabling game-changing discoveries like 5G the Internet of Things and gigabit speeds for everyone everywhere. With our unmatched expertise in copper fiber and wireless infrastructure our global clients rely on us to outperform today and be ready for tomorrows needs.

If you want to grow your career alongside bright passionate and caring people who strive to create whats connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO) including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process please contact us to submit your request at

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