Airport Operation Duty Manager

• Job Type:Full-time non-exempt
• Hourly Salary:$33.91 $40.71
• Work Schedule: Monday - Friday; This position is scheduled for four (4) 10-hour shifts per week. Regular shift assignments are Sunday through Wednesday or Wednesday- Saturday. Standard shift hours are 0500-1500 or 1300-2300. Work schedules are subject to change based on the operational requirements of the airport including snow shifts or emergency callouts.
  
• Pre-Employment Requirements:The selected candidate must pass (or have already passed) a fingerprint-based criminal history records check as required by the Transportation Security Administration (TSA).

• Day-to-Day Operations
  • Serve as the senior airport operations representative during assigned shifts acting as the primary point of contact for airport stakeholders airlines and tenants. Coordinate aircraft parking and gate usage to optimize operational efficiency.
  • Monitor the airfield terminal and landside operations to ensure compliance with FAA regulations TSA security requirements and airport rules.
  • Conduct regular airfield and facility inspections; identify document and coordinate correction of deficiencies related to Part 139 safety and security.
  • Respond to operational incidents irregular operations (IROPS) and emergencies coordinating resources and communications as needed.
  • Issue disseminate and cancel NOTAMs and coordinate airfield surface closures or restrictions with FAA Air Traffic Control.
  • Oversee snow and ice control activities ensuring effective deployment of equipment and staff during winter weather events.
  • Manage and resolve tenant airline and passenger concerns in real time to minimize disruptions.
• Emergency Response & Security
  • Serve in an incident command role during emergencies implementing NIMS/ICS protocols.
  • Coordinate airport emergency operations with FAA TSA military personnel tenants and Aircraft Rescue and Firefighting (ARFF) staff.
  • Investigate and respond to security violations in accordance with the Airport Security Plan.
  • Participate in developing and revising security and operations procedures.
• Regulatory Compliance & Training
  • Develop implement and conduct training programs to ensure regulatory compliance with FAA and TSA requirements.
  • Write review and update manuals and standard operating procedures related to airport operations
• Stakeholder Engagement
  • Develop implement and conduct training programs to ensure regulatory compliance with FAA and TSA requirements.
  • Write review and update manuals and standard operating procedures related to airport operations
• Leadership & Supervision
  • Support training and mentoring of Operations Agents staff ensuring consistency in procedures and compliance.
  • Oversee work quality training instruction and scheduling to ensure operational excellence.

• In-depth knowledge of airport operations airfield maintenance and regulatory compliance under 14 CFR Part 139 and 49 CRF Part 1542.
• Strong understanding of aviation program development emergency response protocols and operational safety standards.
• Effective communication skills with the ability to prepare reports manuals and training materials.
• Proven ability to exercise sound judgment and make critical decisions during high-pressure situations.
• Ability to build strong working relationships with diverse stakeholders including regulatory agencies tenants and the traveling public.
• Proficiency with standard office software (e.g. Microsoft Office) and familiarity with radio communication protocols phonetic alphabet and aviation terminology.
• Ability to obtain and maintain airfield driving privileges (movement and non-movement areas).

• Equivalent to completion of the twelfth grade (high school diploma or GED).
• Five years of full-time professional experience in airport operations airport management or a related field.
• Possess or obtain upon hire and maintain a valid non-probationary Colorado drivers license not subject to restrictions.

The following qualifications are not requiredbut they are considered desirable.Ifyou possess any ofthe preferred qualifications please include specific details inyour application.This information may beused to identify a top group of applicants.

• Bachelors Degree in Aviation Management Flight Operations Emergency Management or a related field.
• Five years or more of experience in airport operations at a Part 139 certificated airport including supervisory or leadership responsibility.
• Professional certifications such as AAAE ACE (Operations Safety Management Systems or Security) AAAE Certified Member (C.M.)
• Completion of FEMA/NIMS ICS training (ICS) or equivalent emergency management coursework.
• Experience responding to operational emergencies including aircraft incidents severe weather terminal evacuations or IROPS.
• Experience in crisis management decision-making under pressure and multi-agency coordination

Please contact Jeffrey Plunkett at for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

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