Learning Experience Coordinator

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson a Fortune 500 company is proud to provide best-in-class products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

The Learning Experience Coordinator supports Ferguson Academy programs by ensuring they are delivered smoothly and provide an outstanding learner experience. This role handles program logistics communications and partner coordination so that the Academys strategies are translated into engaging high-quality learning opportunities across the organization.

This role places you at the center of Fergusons learning culture helping associates have a world-class learning experience. Its an opportunity to build skills in program coordination event management and learner engagement while making a meaningful contribution to Fergusons success.

Responsibilities

• Coordinate logistics for in-person and virtual learning programs including meals travel lodging and onsite setup.
• Serve as the primary point of contact for learners ensuring clear communication and a supportive engaging experience.
• Manage participant communications and distribute program materials in digital and print formats.
• Support setup and maintenance of learning programs in Workday Learning including enrollment and troubleshooting.
• Maintain the Ferguson Academy learning calendar and assist with program reporting feedback collection and evaluations.
• Track program expenses and support invoice and billback processing.
• Partner with vendors (hotels caterers transportation and content providers) to ensure timely high-quality and budget-aligned delivery.
• Collaborate with internal communications to promote learning initiatives.
• Contribute to continuous improvement of processes and ensure all programs reflect Academy standards and Fergusons learning culture.

Qualifications:

• Bachelors degree in Business Education Communications or related field (or equivalent experience).
• Experience in coordination customer service event planning or training support.
• Strong organizational skills with attention to detail across multiple projects.
• Familiarity with Learning Management Systems (Workday Learning preferred).
• Excellent communication and interpersonal skills with a learner-first mindset.
• Comfortable with Microsoft Office Suite and virtual platforms (Teams Zoom WebEx).

At Ferguson we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial well-being of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information