Creative Studio Operations Manager

Nteractive

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profile Job Location:

Staines - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Nteractive
Creative Studio Operations Manager
Location: Surrey UK (Hybrid working)

AtNteractive we bring experiences to life. Whether its global events internal communications or transformative campaigns we help some of the worlds biggest brands connect with their people in extraordinary ways. And none of that happens without the right people in the right place at the right time.

We are specialists in the technology sector. We create incredible live brand experiences the sort that really make a difference. Experiential marketing campaigns product launches conferences incentive programmes exhibitions VIP experiences store launches hospitality programmes digital campaigns brand films internal communications programmes and much more.

TheCreative Studio Operations Manager leads the day-to-day running of Nteractives Creative Studio ensuring it operates efficiently profitably and at scale. Youll build and optimise workflows manage financial health (P&L budgeting forecasting) and create scalable processes to support both ongoing client work and new business development.

This role is perfect for someone who loves building structure aligning people and processes and bringing clarity to a fast-paced creative environment. Youll be performance-driven ensuring the right people are on the right projects at the right time balancing operational discipline with the creative freedom that drives excellent client outcomes.
What youll be doing
As Creative Studio Operations Manager youll oversee operations financial health and team performance to ensure the creative studio runs efficiently profitably and at scale. Youll partner closely with senior leadership and cross-functional teams to streamline workflows manage resources and create scalable processes that support both ongoing client work and new business development.

Key responsibilities include:
  • Operational Leadership Buildoptimize and manage end-to-end workflows that keep projects moving efficiently on time and to a high standard.
  • Use our project management resourcing and financial tools to maximize efficiency accuracy and visibility for all stakeholders.
  • Continuously streamline processes removing bottlenecks and creating scalable playbooks for repeatable success.
  • Balance speed with risk management knowing when to move fast and when to protect quality and mitigate risk.
  • Design workflows that allow rapid response to new business opportunities while protecting ongoing client work.
  • Financial & Business Management Own the Creative Studios P&L forecasting budgeting and margin management.
  • Build business cases for new hires and resourcing ensuring ROI and profitability.
  • Provide regular reporting and insights to leadership offering visibility into current performance and future needs.
  • Team Leadership & Culture Mentor coach and inspire team members fostering a culture of accountability and high performance.
  • Build andmaintaina network of reliable freelancers and external partners to flex capacity as needed.
  • Ensure the studio environment virtual and in-person encourages collaboration creativity and operational excellence.
  • Client & Stakeholder Experience Act as the main point of contact for internal stakeholders partnering with account teams to understand client priorities andallocatecreative resources accordingly.
  • Model a five-star client-first experience through responsiveness professionalism and service excellence.
What you will bring
Were looking for a collaborative detail-oriented operations leader who can balance creativity with discipline and deliver results.

You should have:
  • 7 years of experience in operations project management or creative production leadership (agency or in-house a plus).
  • Experience running operations for a creative studio production agency or design team the deliversevents exhibitions conferences and/or experiential activations.
  • Demonstrated experience running a creative studio design team or production operation or transferable experience leading a service-oriented operations function.
  • Strong financial acumen with proven experience managing budgets P&Ls and resource planning.
  • Expertisein process development workflow optimisation and project management tools/systems.
  • Expert knowledge of resource management and IR35 tools as well as a strong understanding of the timesheet process and analysis.
  • Experiencemanaging and developing direct reports and cross-functional teams.
  • Excellent communication and stakeholder management skills.
  • A performance-driven mindset: balancing speed quality and risk while fostering collaboration.
  • Ability to thrive in a fast-paced environment multitasking and prioritizing with precision.
Why youll love working here
Youllhave the opportunity to shape how our Creative Studiooperates working witha hugely talented and collaborative team to ensure we build a robust and efficient studio and the team are freed up to create their best work.
Youllenjoy:
  • A role where your work directlyimpactsthe efficiency and scalability of our business.
  • A fast-paced creative environment where no two days are the same.
  • Opportunities for professional growth and leadership development.
  • A supportive team culture focused on accountability innovation and excellence.
Benefits
  • 33 days annual leave (including bank holidays)
  • Summer Hours
  • Pension (5% employee 3% employer)
  • Wellbeing & Inclusion Initiatives (including EAP access)
  • Enhanced Maternity Pay
  • Rewards & Recognition incentives
  • Volunteering Day
  • Private Medical Insurance & Cash Plan
  • Generous Talent Referral Scheme
  • Life Insurance
  • Birthday & eyecare vouchers

Other Requirements
  • Quiet home environment with minimum 25MB download / 2MB upload broadband speed.
  • Willingness and abilityto work in our UK office in Surrey.
  • Flexibility to work across time zones when.

For further details contact:
About us

We are Experience Architects with an ambition to cultivate client trust and brand value.

We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking andconstantly pushing ahead for ourselves and our clients.

We are specialists in the technology sector. We create incredible live brand experiences the sort that really make a difference. Experiential marketing campaigns product launches conferences incentive programmes exhibitions VIP experiences store launches hospitality programmes digital campaigns brand films internal communications programmes and much more.


Our Commitment
We eagerly seek individuals who bring diversity of background experience and thought to create an engaging work environment foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds including BIPOC LatinX LGBTQ women and people with disabilities to apply.

Required Experience:

Manager

About NteractiveCreative Studio Operations ManagerLocation: Surrey UK (Hybrid working)AtNteractive we bring experiences to life. Whether its global events internal communications or transformative campaigns we help some of the worlds biggest brands connect with their people in extraordinary ways. An...
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We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive b ... View more

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