ServerShift Manager
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Job Summary
Nico & Vali in Plymouth MI is looking for one server/shift manager to join our 37 person strong team. We are located on 744 Wing Street. Our ideal candidate is a self-starter ambitious and engaged.
This position would include some serving shifts as well as some managerial shifts.
Must be available to work a combination of some lunch shifts night shifts weekends and some holidays.
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Shift Manager Responsibilities
- Supervise and coordinate staff during shifts to ensure efficient and effective service.
- Assign tasks to employees and ensure they are completed to standards.
- Monitor staff performance provide feedback and coach them to improve their skills.
- Train new hires on company procedures safety and service standards.
- Manage shift schedules including attendance and tardiness.
- Ensure a positive and high-quality guest experience.
- Handle customer complaints and resolve conflicts in a timely and courteous manner.
- Promote a welcoming and customer-focused environment.
Qualifications
- Must have previous full service dining experience as well as some management experience.
- Bartending experience is a plus!
We are looking forward to reading your application. Please forward resume to
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Customer Service
- Communication skills
- Basic Math
- Food Safety Experience
- Management Experience
- Shift Management
- Employment & Labor Law
- Leadership Experience
- P&L Management
- Supervising Experience
