Location: Filoli Historic House & Garden Woodside CA
Position Type: Full-time Year-round Salaried Benefit Eligible Includes weekend and evenings
Salary Range: $93000 to $105000
Reports to: Director of Retail Operations
Join Filoli and Help Bring Beauty to Life!
At Filoli we believe in connecting our rich past with a vibrant future - through beauty nature and shared stories. Located on a stunning 654-acre estate our mission is to connect people with nature through experiences that inspire educate and delight. As the Retail Manager youll be a key part of this mission helping guests take a piece of Filoli home with them through our thoughtfully curated retail spaces.
If you are a creative leader a strategic thinker and a hands-on manager with a passion for customer experience and visual storytelling wed love to meet you.
As our Retail Manager you will:
Lead daily operations across all retail spaces including the Clock Tower Shop Nursery Trailhead Store The Staghorn and seasonal Pop-Ups.
Collaborate on visual merchandising strategy using creativity and data to create engaging displays that reflect the beauty of Filoli and drive retail success.
Supervise and support a dynamic team including the Assistant Retail Manager Retail Buyer Coordinators and Retail Representatives.
Deliver exceptional customer service support special events and serve as Manager on Duty as needed.
Drive results through inventory management retail analytics and operational excellence.
We are looking for someone who brings:
3-5 years of retail leadership experience including visual merchandising and customer-facing roles.
Proven ability to lead a team in a fast-paced high-traffic retail environment (nonprofit or cultural institution experience a plus!)
Strong leadership coaching and communication skills with a collaborative and inclusive management style.
A passion for creating meaningful and beautiful guest experiences through merchandise and storytelling.
Familiarity with tools such as Google Suite Square YellowDog and Altru is helpful.
At Filoli our team is committed to being inclusive welcoming innovative collaborative and stewards of sustainability. We are currently executing a strategic plan that will expand access to nature and deepen community connections.
Youll enjoy:
A collaborative and mission-driven workplace
Opportunities to contribute to Filolis site transformation and capital campaign
A chance to lead during Filolis most exciting seasons - including Holidays at Filoli and special events
Comprehensive benefits including healthcare and paid time off
This is a hands-on leadership role that requires flexibility weekend and evening availability and comfort working in both indoor and outdoor retail spaces.
Must be able to lift up to 35 lbs and engage in physical tasks such as standing bending and merchandising displays.
A valid drivers license and proof of auto insurance is required.
If you are excited to lead a creative high-impact retail team in one of the Bay Areas most beautiful destinations we want to hear from you.
Apply today and help us shape the future of retail at Filoli!
Experience:
Manager
Explore the bay area's best botanic garden and historic Georgian mansion located just 30 minutes from San Francisco and San Jose open seven days a week.