IT Manager
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Job Location:
San Diego, CA - USA
Yearly Salary:
$ 105100 - 185000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazons Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities but Amazons core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic copper and wireless topologies. Your internal customers whether human robotic or mechanical use mobile computing devices thin clients integrated computer and PCs running Windows Linux and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves from those shelves into packaging those packages into cars trucks and airplanes for delivery to front doors around the world.
Key job responsibilities
- Hire train and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan organize schedule and supervise the day-to-day technical support activities including troubleshooting customer service issues approvals and installations.
- Measure monitor and maintain teams ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies procedures and processes.
- Oversee management of equipment and parts inventory.
- Create manage and support recognition and communication programs.
- Travel up to 30%.
- 5 years of developing a team of technical professionals across multiple locations experience
- 2 years of leading technology teams as a information technology operations manager experience
- Bachelors degree or 4 years of professional or military experience
- Knowledge of Linux or Unix systems administration
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
- Hire train and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan organize schedule and supervise the day-to-day technical support activities including troubleshooting customer service issues approvals and installations.
- Measure monitor and maintain teams ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies procedures and processes.
- Oversee management of equipment and parts inventory.
- Create manage and support recognition and communication programs.
- Travel up to 30%.
- 5 years of developing a team of technical professionals across multiple locations experience
- 2 years of leading technology teams as a information technology operations manager experience
- Bachelors degree or 4 years of professional or military experience
- Knowledge of Linux or Unix systems administration
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
AmaZone Cafe it is a very cosy place, focus on healthy food, where you can delight with your friends and family and try the best Acai, the famous brazillian fruit.
