Global Immigration Consultant

EY Global Delivery Services (GDS)is the hub of innovation a technology powerhouse a global talent center and a driver of operational excellence within EY propelling EYs purpose of building a better working world. With a robust network spread across 9 countries and 20 cities GDSs dynamic network of highly talented professionals leverage data AI and cutting-edge technology to enhance EYs wide array of services in assurance consulting tax strategy and transactions.

Join us at EY GDS Hungary to shape your future with confidence.

The opportunity

As part of ourPeople Advisory Services - Global Immigration team you help our clients manage business issues relating to their global workforce by providing immigration services to their international assignees / foreign local hires. Your role helps our clients manage the complex challenges of deploying a globally mobile workforce. You help our clients improve their business in an evolving global economy and realize sustainable economic growth by helping them integrate the people agenda into their business strategy.

Your key responsibilities

GDS GI professionals support Immigration professionals and lawyersexecuteon a range of administrative and support tasks. You will assist GDS Senior staff and Managers across various caseworker activities to deliverexceptional client service across high volume accounts and meet SLA and KPI measures.

You will support the electronic case management administration processes as well as email communication and document drafting for visa application types. You will support collection and tracking of case documentation reporting and monitoring of status and preparation of application documentation per the protocol followed for each case type.

You will stay abreast of regulatory changes in the applicable immigration domain supporting senior caseworkers and lawyers to implement necessary changes in case management and processes in a timely manner.

Tasks include:

• Preparation and review of case documents and applications for senior/manager review for filing with the appropriate government agency
• Work with seniors to perform intake of cases troubleshooting issues and establishing case strategy
• Docket immigration related documents to the case management tool
• Perform daily tasks including data entry and document upload with accuracy
• Receive and validate documents submitted by assignees as per the checklist
• Assist in document review for various immigration case types
• Proactively monitor the progression of cases to capture and action next steps
• Contribute to ad hoc projects including research project management and data collection activities as required
• Ensure on time delivery on all client deliverables
• Deliver technically and administratively accurate work with minimal supervision and guidance and be accountable for your individual outcomes and their impact on the team

Additional responsibilities include:

• Strictly adhere to EYs risk management protocols and manage confidential information with professionalism
• Deliver on accuracy attention to detail and timeliness in tasks
• Identify and escalate technical or process issues that may impact SLAs the client or immigration formalities (travel plans dependantsheath issues)
• Drive and manage technology tools and solutions
• Own accountability for performance and quality metrics; SLA/KPI reports client reporting escalations utilisation and performance metrics
• Deliver on quality and performance standards for accurate complete and technically correct application preparation (and submission where applicable) and accurate identification of potential issues
• Foster a collaborative and positive work environment
• Develop and maintain a strong working knowledge of applicable immigration requirements technicalities and process
• Identify opportunities to improve quality business performance and process efficiency
• Work flexibly and accurately in a fast-paced environment
• Attend continuous training and development on requirements for various types of non-immigrant and immigrant visa petitions and applications and certification courses
• Assist in the training of new team members and identify ways to improve team productivity and office-wide projects

GDS GIteams run in a client service focused environment and team members have high levels of contact with EY professionals across the world as well as contact with assignees government agencies and immigration professionals at all levels from different cultural and national backgrounds. Requirements to work outside of local business hours to according to clients needs and different time zones will arise.

Qualifications and experience

• English language fluency (written and oral) required
• Bachelors Degree in Human Resource Business Administrationtravel tourism and hospitality Commerce Arts Law (Immigration)English Language and Literature/Communicative English/Mass Communication & Journalismor related fields.
• 0 -3 years of experience in immigration
• Strong proficiency with Microsoft Office applications (especially word and excel)

Additional skills and attributes for success

• Accuracy and attention to detail
• Ability to multitask and prioritize task appropriately
• Ability to work both independently and collaboratively with large teams
• Excellent analytical and problem-solving skills
• Ability to work under pressure with high volume and tight deadlines
• Ability to contribute to an efficient innovative and team-oriented work environment
• Proven administrative and organizational skills
• MBA/Masters in relevant field is anadvantage

What we look for

• We look for people with strong critical thinking skills who can adapt to changing priorities and remain flexible to meet client and attorney needs take initiative and anticipate what is required to accomplish various goals. The person must be adaptive to the team and foster collaborative approach. They must show passion and desire to learn and grow.
• You have an agile growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. Were looking for people who are innovative can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. Were looking for people who see opportunities instead of challenges who ask better questions to seek better answers that build a better working world.
• You are inclusive. Were looking for people who seek out and embrace diverse perspectives who value differences and team inclusively to build safety and trust.

What we offer

By seamlessly integrating with EY member firm teams across the globe GDS contributes significantly to EYs purposeful and sustainable growth delivering insights and solutions that foster trust in capital markets and create value forEY clients society and the planet.

We strive to achieve the right balance for our people enabling to deliver excellent results while allowing everyone to build your career without sacrificing personal priorities providing:

GDS is All in to shape the future with confidence addressing todays challenges and anticipating tomorrows needs. EY GDS is not just reimagining the future of workits actively building it ensuring agility efficiency and resilience in an ever-evolving world.

• A competitive salary and benefits package including private health insurance.
• Opportunities for professional development and career growth by access to training and development programs coaching and mentoring as well as on-the job opportunities.
• A supportive and collaborative work environment with multicultural teams.
• Flexible working hours and hybrid work with 2 days in the office per week.
• Employee wellness programs and initiatives and the opportunity to obtain the All You Can Move sport pass.
• Possibility to volunteer for meaningful initiatives to positively impact lives in the community.