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Scheduled Weekly Hours:
40Work Shift:
Days/Nights (United States of America)IT Manager responsible for the Southside College of Health Sciences and Bon Secours School of Nursing
Primary Function/General Purpose of Position
The Manager Information Technology is responsible for overseeing daily technology support for students faculty and staff at Bon Secours Memorial College of Nursing St. Marys Hospital School of Medical Imaging (SOMI) and Southside College of Health Sciences. This position ensures smooth delivery of technology services directs a small team of support analysts and serves as a key liaison between the College and the health system IT department for infrastructure and enterprise systems. The work is primarily conducted on-site/on-campus in the Richmond VA area.
Essential Job Functions
Oversee and direct daily technology support for college students staff and faculty ensuring timely and effective resolution of technology issues.
Direct manage and coordinate a small team of support analysts in carrying out daily technology support duties.
Participate in student onboarding events to introduce new students to the colleges technology resources and systems.
Plan hold and lead technology training sessions for faculty and staff to enhance technology adoption and effective use.
Develop document and maintain processes and procedures for technology support.
Manage track and maintain inventory of technology devices peripherals and spare parts.
Coordinate with the health system IT team as needed for network infrastructure security and other enterprise-level technology services.
This position occasionally requires afterhours or weekend work when to support technology events maintenance or emergency student issues.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
Industry certifications (CompTIA A Network ITIL etc.) preferred.
Education
Bachelor of Science Information Technology Computer Science Business or Related (required)
Work Experience
5 years of general information technology experience (required).
1 years of supervisory or team leadership experience (required).
Prior experience in a higher education environment (preferred).
Experience with student information systems classroom technologies or learning management systems (preferred).
Bon Secours is an equal opportunity employer.
What we offer
Benefits may vary based on the market and employment status.
Department:
Nursing Education - Memorial - College of NursingIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Manager