Customer Service Rep
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Job Location:
Los Angeles County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Position Summary:
This position will professionally respond and interact with customers using various means of communication (phone or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills then we want you to join our team!
Schedule:
The schedule for this position is Monday-Friday 8:00am-5:00pm
Position Responsibilities:
* Handle requests by various forms of communication and technology for orders substitutions and pick-up and return credits.
* Provide customer support with special requests.
* Assist various departments in the Distribution Center as needed.
* Other projects or duties as assigned.
* This position is open to local residents only no relocation offered.
This position will professionally respond and interact with customers using various means of communication (phone or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills then we want you to join our team!
Schedule:
The schedule for this position is Monday-Friday 8:00am-5:00pm
Position Responsibilities:
* Handle requests by various forms of communication and technology for orders substitutions and pick-up and return credits.
* Provide customer support with special requests.
* Assist various departments in the Distribution Center as needed.
* Other projects or duties as assigned.
* This position is open to local residents only no relocation offered.
*Required Experience :
6 months in call center environment
Required Qualifications :
* High school diploma or GED.
* Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.
* Ability to deal with customers on a day to day basis via phone and/or in person.
* Strong interpersonal and exceptional problem solving skills in addition to being a team player.
* This position must pass a post-offer background and drug test.
* Excellent computer skills.
Required Qualifications :
* High school diploma or GED.
* Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.
* Ability to deal with customers on a day to day basis via phone and/or in person.
* Strong interpersonal and exceptional problem solving skills in addition to being a team player.
* This position must pass a post-offer background and drug test.
* Excellent computer skills.
Preferred Qualifications :
* 1 - 2 Years Customer service call center and / or related area within foodservice industry.
* Recent experience in a fast paced call center environment.
* Previous experience using Cisco phone systems/multi phone line systems.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
CCO is transforming consulting by prioritizing outcomes and rapid implementation.
