Parts Coordinator
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Job Location:
Fort Mill, SC - USA
Hourly Salary:
USD 15 - 18
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
For over 35 years DOC has provided our trusted partners with innovative custom total facility solutions for their commercial equipment needs. We strive daily to provide positive experiences and inspiring results by demonstrating unparalleled commitment to our customers community and one another.
Position Summary:
As a Parts Coordinator you will play a key role in supporting the team in everyday operations. This will involve processing parts orders throughout the day assisting technicians with parts identification and supporting all parts orders from start to finish.
Essential Functions:
Make outbound phone calls to suppliers to check inventory order parts and coordinate with technicians for parts pickup
Source parts locally when applicable
Develop and maintain professional working relationships with coworkers supervisors vendors customers and technicians
Ensure that shipping costs are allocated appropriately
Meet weekly with the Parts Manager to review parts on back order
Monitor the performance of vendors regarding delivery and quality
Stay up to date with changes that affect DOCs equipment and parts
Ensure that all warranty parts are returned to the manufacturer for credit
Assist with managing the parts inventory system
Communicate effectively with technicians and customers to coordinate delivery and return of parts
Assign stock location numbers for parts inventory stock
Utilize FEDEX and UPS to ship and track packages
Manage the battery line answering multiple phone lines
Qualifications:
High School Diploma or equivalent
Customer service experience
Experience with Microsoft Office and call management software
Self-motivated strong organizational skills with excellent attention to detail
Listen effectively and feel comfortable asking for clarification
Follows instructions responds to management direction
Ability to multitask and prioritize effectively completing work in a timely manner
Excellent written verbal and electronic communication skills
Benefits:
Comprehensive benefits package including health dental and vision insurance short-term & long-term disability life insurance
Strong 401(K) match
Ongoing training and career development opportunities
Paid time off
Celebrating our past. Building our future Join us!
DOC Services is an equal opportunity employer and welcomes all applicants without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
Our experienced technicians prolong the life of your commercial HVAC equipment by providing support, repairs, and preventative maintenance.
