Director of Technical Program Management

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

At TwelveLabs we are pioneering the development of frontier multimodal foundation models that can see hear and understand the world as humans do. Our models have redefined the standards in video-language modeling allowing developers to build programs with state-of-the-art semantic search summarization and analysis capabilities.

TwelveLabs has raised $107 million in Seed Series A funding from world-class VC & corporate partners: NVIDIA NEA Radical Ventures Index Ventures Snowflake and Databricks. Our advisory team features AI visionaries and founders such as Fei-Fei Li Silvio Savarese Alexandr Wang and more. Headquartered in San Francisco with an influential APAC presence in Seoul our global footprint underscores our commitment to driving worldwide innovation.

About The Role

We are seeking a Director of Technical Program Management to drive large-scale execution and alignment across research engineering product and GTM teams. You will lead complex cross-functional initiatives involving 60 contributors ensuring clear roadmaps streamlined processes and integration of customer needs into technical addition you will build and mentor a high-performing TPM team creating scalable systems for visibility prioritization and communication. As a strategic partner at the leadership table you will provide clarity foster accountability and enable Twelve Labs to scale with speed and impact.

Responsibilities

Drive execution at scale
- Orchestrate multiple complex high-stakes programs across 60 engineers researchers and product teams.
- Run quarterly and monthly execution cycles across all pods; facilitate cross-functional collaboration and hold pods accountable for outcomes.
- Provide real-time visibility for leaders and stakeholders; proactively escalate issues drive deep dives and promote healthy debate to ensure the right decisions are made.
- Drive progress by asking tough questions promoting healthy debate and holding people accountable.
Align and connect pods
- Ensure pod roadmaps and commitments are coherent achievable and designed with minimal interdependencies.
- Define and improve operational processes that span multiple pods (e.g. QA support release).
- Act as the connective tissue across pods to drive context-sharing and smooth handoffs.
Bridge research product engineering and GTM
- Own intake and prioritization of external asks (e.g. customer onboarding requirements) into the technical organization.
- Partner with Sales Customer Success and Partnerships to align technical milestones with customer and market timelines.
- Tie research and science metrics directly to engineering and product metrics to create a unified view of progress.
Lead and scale the TPM function
- Build mentor and manage a high-performing TPM team that raises the bar for program management at TwelveLabs.
- Establish lightweight systems for portfolio visibility prioritization and cross-org communication.
- Improve organizational effectiveness by identifying bottlenecks implementing scalable processes and enabling speed without bureaucracy.
- Represent TPM at the leadership table as a strategic partner to Engineering Product and GTM executives.

You May Be A Good Fit If You Have:

10 years of program management experience in fast-scaling tech companies
5 years in AI/ML or other deep technical domains.
Track record of leading cross-functional programs spanning research engineering and customer-facing teams.
Experience managing and developing TPMs; ability to build a high-performing function.
Proven ability to partner with GTM organizations (sales success partnerships) to align execution with customer needs.
Excellent communication and stakeholder management skills including executive-level reporting and influencing.
Proven experience operating in ambiguity and designing just-enough process to enable speed and clarity.

Strong Candidates May Also Have Experience:

Bachelors degree in Computer Science Engineering or a related technical discipline.
Strong technical fluency in AI/ML concepts and systems; able to engage with researchers and engineers as a peer.

Even if there are a few checkboxes that arent ticked through your prior experience we still encourage you to apply! If you are a 0-1 achiever a ferocious learner and a kind and fun team player who motivates others you will find a home at TwelveLabs.

We are a global company that values the uniqueness of each persons journey. It is the differences in our cultural educational and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

Benefits and Perks

An open and inclusive culture and work environment.

Work closely with a collaborative mission-driven team on cutting-edge AI technology.

Full health dental and vision benefits.

Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.

VISA support (such as H1B and OPT transfer for US employees).

Required Experience:

Director

Who We AreAt TwelveLabs we are pioneering the development of frontier multimodal foundation models that can see hear and understand the world as humans do. Our models have redefined the standards in video-language modeling allowing developers to build programs with state-of-the-art semantic search s...