Personal Lines Insurance CSR
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Job Location:
Kingsburg, CA - USA
Monthly Salary:
$ 50000 - 65000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Personal Lines Customer Service Representative (CSR)
Job Summary
A dedicated and professional Personal Lines Customer Service Representative (CSR) is needed to support a Personal Lines department. This role is responsible for delivering excellent client service by assisting with standard personal insurance accounts.
Compensation Package
- Salary Range: $50000 $65000 (depending on experience)
- Comprehensive benefits package paid time off professional development opportunities etc.
Responsibilities
- Process service requests such as adding/removing vehicles billing inquiries updating payees adjusting coverages/mileage and related tasks.
- Provide courteous and efficient assistance to clients for routine service needs.
- Manage client interactions by phone and email ensuring prompt and accurate responses.
- Utilize EPIC software to maintain and update client records.
- Collaborate with the Personal Lines team to ensure smooth service delivery.
Qualifications/Requirements
- Licenses/Designations: Holds an active P&C (Property and Casualty) insurance license or a Personal Lines license.
- Experience: At least 1 year of relevant insurance experience required; 2 years preferred.
- Technical Skills: Proficiency with EPIC software is highly preferred.
- Soft Skills:
- Friendly and approachable demeanor.
- Strong punctuality and reliability.
- Professional written and verbal communication skills.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Key Skills
- Customer Service
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- Horticulture
- Fashion Designing
- Guest Services
- ACCA
About Company
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