Electrical Service Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a skilled and proactive Technical Service Engineer with confirmed hands-on repair experience. This role is responsible for delivering technical support diagnostics and service for electromechanical actuators both in-house and at customer locations. The ideal candidate is technically proficient in both mechanical and electrical systems customer-focused and comfortable working in dynamic environments.
- Evaluate diagnose repair and commission electric actuators both onsite and at service centers ensuring compliance with technical standards and quality requirements.
- Interpret wiring diagrams schematics and technical drawings to support effective troubleshooting repairs and installations.
- Deliver experienced technical support to customers and internal teams for the installation operation and maintenance of actuator systems.
- Serve as a liaison between Lifecycle Services Engineering Production and Operations to identify and resolve systemic issues and give to ongoing product improvement.
- Perform preventive maintenance and system performance testing while maintaining accurate service reports and documentation in accordance with company standards.
- Identify training needs within the department assist in developing work procedures and help define scopes of work to support operational efficiency.
- Partner with commercial teams to identify service and product sales opportunities including front-end engineering support such as reviewing Bills of Materials (BOMs).
- Handle travel expenses and scheduling with flexibility to support after-hours work and travel to domestic and international customer sites as required.
- You carefully consider all relevant factors and use appropriate decision-making criteria and principles.
- You provide timely and helpful information to individuals across the organization.
- You identify and seize new opportunities.
- You achieve gained trust and support of others.
- You evaluate pros and cons risks and benefits of different solution options.
- Bachelors Degree in Electrical Engineering Mechatronics or a related field
- Minimum of 2 years of experience in technical support service engineering or equipment repairideally in actuator or motion control systems
- Validated hands-on experience with electromechanical systems motors and controllers
- Knowledge of field networking protocols to support across different types of media including Modbus Profibus HART DeviceNet and remote monitoring of field assets using serial ethernet or other communication devices.
- Skilled in interpreting electrical schematics and mechanical drawings with strong problem-solving communication and customer service abilities.
- Ability to travel to customer sites (domestic/international as needed)
- Experience with servo drive tuning actuator sizing or motion programming
- Knowledge of industrial automation environments
- Understanding of relevant safety standards and certifications (e.g. CE UL ISO)
- Experience using ERP or service management systems (e.g. SAP Salesforce Service Cloud)
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Learn more about ourCulture & Values.
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Key Skills
- Electrical Engineering
- Lighting Design
- System Design
- Firmware
- NEC
- LabView
- PCB
- CAD
- Fpga
- Autocad
- Programmable Logic Controllers
- Revit
About Company
About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-in-class technologies and core platforms deliver value across a range of industries and sectors. With us, you ... View more
