We are seeking a dynamic Program and Community Manager to join the AWS Developer Relations team in EMEA. This hybrid role combines program management excellence with community engagement expertise to drive developer success and adoption of AWS services. You will be responsible for planning and executing strategic programs while fostering developer communities in France Spain Portugal Italy and Israel working closely with Developer Advocates and cross-functional teams to maximize impact.
Key job responsibilities
Program Management (50%):
- Drive strategy and execution for developer-focused programs including first-party AWS and third-party community events
- Manage complex cross-functional initiatives to scale the impact of Developer Advocates
- Create and maintain program dashboards metrics and reporting mechanisms to track success and demonstrate business value
- Optimize processes and introduce automation to improve team efficiency and content production workflows
- Partner with internal stakeholders to align developer programs with broader business objectives
- Manage program budgets and vendor relationships effectively
Community Management (50%):
- Own and scale AWS User Groups and students Cloud Club programs in Europe-South including growth strategy and health metrics
- Build and nurture relationships with community leaders and members through regular engagement
- Support the planning and execution of AWS Community Days and other community-led events
- Track community health metrics and adjust strategy based on changing community needs
- Create feedback loops between the community and internal AWS teams
- Enable community leaders to grow their memberships and deliver impactful events
A day in the life
Success in this role means:
- Growing and maintaining healthy developer communities across Europe-South
- Delivering successful programs that drive developer engagement and AWS adoption
- Creating efficient processes that enable Developer Advocates to focus on community impact
- Building strong relationships with internal stakeholders and community leaders
- Demonstrating measurable impact through data-driven insights and reporting
This role offers an exciting opportunity to shape the future of AWS developer communities while driving strategic programs that accelerate developer success. Join our developer-obsessed team and help us transform how developers build on AWS
About the team
About the team
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
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Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 3 years experience in program or project management
- 2 years experience in a customer facing role
- Proven track record of managing complex programs and stakeholder relationships
- Good data analysis skills and experience using metrics to drive improvements
- Excellent written and verbal communication skills in English
- Experience working with technical communities and understanding developer needs
- 2 years experience in community management or developer relations
- Experience working with remote international teams
- Proficiency in French Spanish or a Italian a plus
- Experience with digital marketing tools (Qualtrics Marketo Salesforce)
- Knowledge of project management tools (Asana JIRA etc.)
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