Field service engineer Nordics
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Job Location:
Copenhagen - Denmark
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Field Service Engineer
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse talented people to join Alcon.
As aField Service Engineersupporting ourTechnical Support Teamacross theNordics (Denmark and Sweden) you will be trusted to work oncorrective and preventive maintenance retrofits upgrades and system installationsatvarious customer locations.
In this role a typical day will include:
Collaborating withcustomers and internal teamsto solvetechnical challenges.
Performing corrective and preventive maintenance retrofits upgrades and system installations.
Establishing and maintaining a high level of customer satisfaction by promptly addressing customer concerns quality assurance and medical safety issues.
Managing your daily schedule while maintaining accurate and timely communications with customers dispatch managers regional and cross-functional teams.
Assisting Sales Clinical and In-house teams including other Field Service Representatives as needed.
WHAT YOULL BRING TO ALCON:
Education:Degree in Engineering or a related technical field.
Experience:Minimum of 3 years in field service engineering or a related technical role.
Technical Skills:Strong technical and problem-solving skills proficiency in maintaining accurate records and documentation.
Behaviors:Excellent communication and customer service skills ability to manage multiple tasks and priorities effectively willingness to travel as required.
Language Knowledge:Fluent in English and Danish (Swedish is an asset).
HOW YOU CAN THRIVE AT ALCON:
Autonomy:Enjoy a high level of independence in managing your tasks and schedule.
Challenging Work:Engage in diverse and challenging technical projects that make a real impact.
Team Environment:Be part of a supportive and collaborative team that values your contributions.
Alcon Careers See your impact at Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health, learn more at Alcon.com.
