Aquarium Operations Manager
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What youll bring to the team
SEA LIFE Kelly Tarltons Aquarium part of the global Merlin Entertainments family is seeking a passionate and experiencedOperations Managerto lead day-to-day operations at one of New Zealands most iconic marine attractions.
- Oversee daily operations across all departments including admissions retail and food & beverage.
- Lead coach and develop a high-performing team to deliver exceptional guest experiences.
- Drive commercial performance maximising sales and controlled cost management.
- Ensure compliance with health & safety risk management and operational standards.
- Collaborate with the General Manager and other department heads on strategic planning and continuous improvement.
- Manage budgets staffing and operational KPIs to drive performance and efficiency.
- Proven experience in operations management ideally in tourism attractions hospitality or entertainment.
- Strong leadership and people management skills.
- Excellent communication problem-solving and decision-making abilities.
- Passion for marine life conservation and creating magical guest experiences.
- Flexibility to work weekends holidays and peak periods as required.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives including our Reconciliation Action Plan
Being part of a business built onfun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE Madame Tussauds LEGOLAND and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries delivering memorable experiences to 54 million visitors a year.
Were the leading operator of visitor attractions in Australia and New Zealand with 10 attractions including SEA LIFE WILDLIFE Madame Tussauds and the Fly Treetop Adventures amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects conserves and sustainably manages our precious aquatic habitats wildlife and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand the SEA LIFE Trust and the WILDLIFE Conservation Fund.
So if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do then we want to hear from you!
Merlin Entertainments strongly encourages application from all background including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know you require any adjustments to the recruitment process to support your application.
Pay Range
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
