About the role
Are you ready for your next career adventure! Integrated Management Strategies (IMS) is an award-winning fast-growing woman-owned small business in the Washington DC area specializing in healthcare technology and management consulting. We are seeking an experiencedMortgage Clerkto join our healthcare consulting practice. The role is on-site in St Louis MO. We are proud of our national presence and excited to offer great career opportunities within the organization.
What youll do
- Procure information from Insurance Companies via Telephone
- Process tasks post payments and payoffs in loan servicing system
- Update insurance information in loan servicing system
- Issue payments to insurance companies
- Prepare UPS labels for overnight mailings
- Work correspondence in the Electronic Customer File
- Prepare global system notes
- Research accounts and provide resolution
- Image documents
- Process Skip trace information
- Research accounts and provide resolution
- Work and import correspondence in the Electronic Customer File
- Processes loss claims according to client regulations policies and procedures
- Performs account research and provides detailed analysis and advice to management and customers
- Provides Lender/Servicer customer service support regarding account via email and phone
- Provides loss claim-related assistance
- Initiate tasks in the imaging workflow as appropriate from centralized lender email account
- Ensures all calls and emails from the centralized lender email account and phone lines are responded to according to procedure and service standards
- Process of Chapter 13 and Chapter 7 Bankruptcy cases
Qualifications
- Bachelors degree preferred.
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Experience with loan servicing platforms and Microsoft Office Suite
What we offer:
In addition to a rewarding career IMS offers a wide range of benefits to its employees including:
- 401(k) Retirement Plan
- Medical Rx Dental & Vision Insurance
- Personal and Family Sick Time
- 11 Company Paid Holidays
- Medical & Dependent Care Flexible Spending Accounts
- Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Position may be eligible for a discretionary variable incentive bonus
Integrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation gender identity national origin disability pregnancy status as a protected veteran or any other protected characteristic as outlined by federal state or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process please email your request to
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors including scope complexity and location of the role; the skills education training credentials and experience of the candidate and other conditions of employment.
About the roleAre you ready for your next career adventure! Integrated Management Strategies (IMS) is an award-winning fast-growing woman-owned small business in the Washington DC area specializing in healthcare technology and management consulting. We are seeking an experiencedMortgage Clerkto join...
About the role
Are you ready for your next career adventure! Integrated Management Strategies (IMS) is an award-winning fast-growing woman-owned small business in the Washington DC area specializing in healthcare technology and management consulting. We are seeking an experiencedMortgage Clerkto join our healthcare consulting practice. The role is on-site in St Louis MO. We are proud of our national presence and excited to offer great career opportunities within the organization.
What youll do
- Procure information from Insurance Companies via Telephone
- Process tasks post payments and payoffs in loan servicing system
- Update insurance information in loan servicing system
- Issue payments to insurance companies
- Prepare UPS labels for overnight mailings
- Work correspondence in the Electronic Customer File
- Prepare global system notes
- Research accounts and provide resolution
- Image documents
- Process Skip trace information
- Research accounts and provide resolution
- Work and import correspondence in the Electronic Customer File
- Processes loss claims according to client regulations policies and procedures
- Performs account research and provides detailed analysis and advice to management and customers
- Provides Lender/Servicer customer service support regarding account via email and phone
- Provides loss claim-related assistance
- Initiate tasks in the imaging workflow as appropriate from centralized lender email account
- Ensures all calls and emails from the centralized lender email account and phone lines are responded to according to procedure and service standards
- Process of Chapter 13 and Chapter 7 Bankruptcy cases
Qualifications
- Bachelors degree preferred.
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Experience with loan servicing platforms and Microsoft Office Suite
What we offer:
In addition to a rewarding career IMS offers a wide range of benefits to its employees including:
- 401(k) Retirement Plan
- Medical Rx Dental & Vision Insurance
- Personal and Family Sick Time
- 11 Company Paid Holidays
- Medical & Dependent Care Flexible Spending Accounts
- Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Position may be eligible for a discretionary variable incentive bonus
Integrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation gender identity national origin disability pregnancy status as a protected veteran or any other protected characteristic as outlined by federal state or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process please email your request to
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors including scope complexity and location of the role; the skills education training credentials and experience of the candidate and other conditions of employment.
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