• Flexible work arrangements
• Employee discounts on food and retail items and free parking
• Free entrance to the Park including to our many public special events
• Working in a beautiful park setting
• Generous paid time off including Vacation days Sick Time
• Employer-matched Pension Plan at 5%
• Comprehensive Benefits package includes Extended Health Care Dental Benefits Basic Life Insurance Accidental Death and Dismemberment Short-Term and Long-Term Disability and Employee and Family Assistant Program (EFAP)

• Conduct investigations into workplace concerns and complaints preparing reports and recommendations for review by the Manager.
• Support the administration of progressive discipline processes ensuring documentation and compliance with policies and collective agreements.
• Provide advisory support to leaders on employee relations issues escalating complex or high-risk matters to the Manager.
• Act as a first point of contact for union representatives on day-to-day matters maintaining constructive working relationships.
• Maintain accurate and confidential records of investigations grievances and discipline cases.

• Administer employee engagement surveys and assist with data analysis and reporting.
• Execute recognition programs staff appreciation events and engagement initiatives.
• Administer employee accommodation requests in compliance with legislation and organizational practices.
• Request and track ergonomic assessments; ensure recommendations are implemented in a timely manner.
• Assist with employee return-to-work planning and coordinate documentation.
• Support office workspace allocation and IT ergonomic equipment management.
• Coordinate wellness campaigns (e.g. mental health awareness month healthy workplace challenges) tracking and analyzing usage trends of wellness programs.
• Share resources on stress management flexible work practices and employee assistance programs (EAP).
• Administer inclusion and diversity initiatives (e.g. awareness campaigns cultural celebrations inclusive language guides).
• Plan and facilitate employee townhalls developing meaningful agendas in partnership with leaders to address key organizational updates and employee concerns.
• Lead the employee suggestions program ensuring ideas are captured reviewed and communicated back with outcomes.
• Conduct stay interviews to gather proactive feedback on employee engagement and retention.
• Facilitate working groups to better understand employee experiences identify themes and recommend improvements.

• Administer and maintain HR policies and procedures; draft updates for review by the Manager.
• Support communication of organizational initiatives and HR-related policies across the organization providing input and coordination as needed.
• Administer the offboarding process ensuring completion of checklists and coordination of exit interviews.
• Conduct exit interviews for non-management employees and compile data from seasonal/casual employee exit surveys.
• Collect and analyze offboarding feedback; provide trends and recommendations to the Manager.
• Prepare HR reports data summaries and presentations (e.g. turnover trends survey results).
• Manage intranet updates newsletters and other internal communication tools to ensure employees receive timely accurate and engaging organizational information.

Collaboration & Support

• Provide HR advisory support to employees and leaders ensuring alignment with policies collective agreements and employment legislation.
• Actively contribute to People & Culture initiatives projects and events.
• Promote inclusivity psychological safety and organizational values through day-to-day interactions.
• Collaborate with the Manager on process improvements and projects to enhance HR services.

Organizational Excellence and Wellbeing

• Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision ensuring authenticity in our historical setting and stories.
• Actively support a positive work environment by creating an atmosphere of inclusion engagement belonging and fulfillment for employees and volunteers in line with Heritage Park values.
• Recognize all contributors to our community as integral to our success fostering a sense of community and collaboration.
• Demonstrate responsible stewardship of our people collections and financial assets by driving growth with innovation transparency and financial sustainability while embracing our historical assets and recognizing all contributors.
• Demonstrate commitment to workplace health and safety by complying with Heritage Parks Health Safety and Environment Management System (HSEMS) following safe work practices reporting work-related incidents injuries and hazards participating in employer training and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy.

Required Qualifications:

• Bachelors degree in Human Resources Business Administration or related field (required).
• CPHR Candidate or CPHR designation (required).
• Minimum 4 years of progressive HR experience including at least 1 year focused on employee relations and investigations.
• Solid knowledge of HR best practices labour relations and collective agreements.
• Working knowledge of employment legislation (employment standards human rights OH&S privacy).
• Experience with HRIS preferably Payworks
• Intermediate proficiency in Microsoft Office Suite (Excel Outlook Word PowerPoint Forms Teams SharePoint Lists Planner); experience with Power Automate and Power BI is an asset.
• Demonstrated ability to handle sensitive information with confidentiality and discretion.
• Strong interpersonal skills with the ability to build positive relationships and engage effectively with employees at all levels.
• Excellent verbal and written communication skills able to convey information clearly and professionally.
• Proven problem-solving and conflict resolution abilities with the capacity to address complex workplace issues effectively and constructively.
• Self-motivated and able to work independently with minimal guidance while managing multiple priorities.
• Demonstrated ability to work efficiently meet deadlines and produce high-quality work in a fast-paced environment.
• All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment.

Please visit our careers page to see more job opportunities.