Line of Service
Advisory
Industry/Sector
Technology
Specialism
Organisation Strategy
Management Level
Senior Associate
Job Description & Summary
About the role:
D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits building and testing D365 CE functional IP and assets and meeting the general expectations in line with their consulting grade.
Key Responsibilities:
- Building relationships with new and existing PwC and client team members
- Documenting proposing and discussing solution options as a part of the programme team (high level design / low level design)
- Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
- Working closely with technical development capability including near shore and off shore teams.
- Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
- Providing functional consultant delivery support across all phases of the programme including testing business change data migration and cutover.
- Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
- Providing SME input across a variety of programme workstreams including testing training data reporting and business change.
Skills and Experience:
- Experience configuring Dynamics 365 Customer Engagement solutions in project situations
- Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience
- 1 or more intermediate / expert level relevant Microsoft certifications
- Previous responsibility for independent creation of project lifecycle deliverables
- Working in agile project delivery teams
- Project Management
- Stakeholder Management
- Sales Support
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Learning Agility 15 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date
Required Experience:
Senior IC
Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismOrganisation StrategyManagement LevelSenior AssociateJob Description & SummaryAbout the role: D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also resp...
Line of Service
Advisory
Industry/Sector
Technology
Specialism
Organisation Strategy
Management Level
Senior Associate
Job Description & Summary
About the role:
D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits building and testing D365 CE functional IP and assets and meeting the general expectations in line with their consulting grade.
Key Responsibilities:
- Building relationships with new and existing PwC and client team members
- Documenting proposing and discussing solution options as a part of the programme team (high level design / low level design)
- Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
- Working closely with technical development capability including near shore and off shore teams.
- Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
- Providing functional consultant delivery support across all phases of the programme including testing business change data migration and cutover.
- Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
- Providing SME input across a variety of programme workstreams including testing training data reporting and business change.
Skills and Experience:
- Experience configuring Dynamics 365 Customer Engagement solutions in project situations
- Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience
- 1 or more intermediate / expert level relevant Microsoft certifications
- Previous responsibility for independent creation of project lifecycle deliverables
- Working in agile project delivery teams
- Project Management
- Stakeholder Management
- Sales Support
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Learning Agility 15 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date
Required Experience:
Senior IC
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