Car Sales Customer Service Representative
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Job Location:
Shreveport, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Enterprise Car Sales Division is hiring a Customer Service Representative located in Shreveport Louisiana to deliver exceptional customer service and support to our valued clients both internally and externally. This role plays a crucial part in assisting Sales Consultants and Customer Experience Managers throughout the entire vehicle purchase journey and beyond ensuring a seamless customer experience. This role is available as a full time position to provide administrative support to Car Sale Dealerships.
Opening available at the following branch location:
- 8748 Quimper Pl Shreveport LA 71105
This is a full time position with a starting rate of pay $21.20 / hour based on a 40 hour work week.
We offer a robust Benefits Package including but not limited to:
- Paid Time Off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical Prescription Drug Dental and Vision)
- Life Insurance
- Training and development
Schedule Available: Monday - Friday 11:30am- 7:30pm
Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles andaccounted fornearly$38 billionin revenuethrough a network of more than9500 fully-staffedneighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
- Answer phones during peak times at the dealership
- Assist Sales Consultants in collecting Information/stipulations needed for funding prior to sending to Shared Services for funding submission.
- Work with customers to support the vehicle trade-in process.
- Respond to customer inquiries related to financing warranties or other customer service issues
- Organize and ensure accuracy and completion of all paperwork for each customer transaction
- Scan and upload all digital sales to Shared Services and FedEx Paper Sales to Shared Services
- Complete and send DMV paperwork
- Work with Shared Services to provide documentation or follow up that they may need to process the sale
- Accounts payable and receivable support
- Assist with ECOA (Equal Credit Opportunity Act) File review
- Understand and comply with federal state and local regulations that affect used-vehicle and finance departments
- Maintain files for the dealershipand tag and title follow up for current dealership inventory
- Perform miscellaneous administrative job-related duties as assigned
- Assist with End of Month and other reports
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year of customer service experience
- Must have a valid drivers license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Since its inception in 2007,S F S ENTERPRISE LLC has established itself as a reputed and trusted sourcing partnerto its vast Clientele spread across various industries such as Hospitality, Marine & Oilfield, Construction & Government Departments. With its highly experienced an ... View more
