Dutch Speaking Customer Service Representative R
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative (Dutch Speaker)
Location: Remote (based in Turkey)
Contract Type: Full-time
About the Role
We are looking for Dutch-speaking Customer Service Representatives to join our remote support this role you will assist customers with their inquiries provide solutions and ensure excellent service standards are maintained. This is a stable long-term opportunity with strong growth and career development potential.
Responsibilities
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Support customers via inbound calls (emails may be added later).
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Handle requests
Deliver outstanding customer service to maintain high satisfaction levels.
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Take part in team meetings coaching sessions and feedback programs.
What We Offer
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Remote work: Work from anywhere in Turkey.
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Salary & Benefits:
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Net monthly salary of 42000 TL.
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Attendance bonus of 5000 TL (with full shift compliance valid until end of 2025).
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Quality bonus up to 10% of salary.
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Meal card allowance of 4500 TL.
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Private health insurance (employee only).
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Career Growth: Mentoring coaching and clear promotion paths.
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Additional Perks: Double pay on official holidays team celebrations and performance rewards.
Work Schedule
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Operating hours: 09:00-20:00 CET (Summer) 09:00-21:00 CET (Winter).
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Rotating shifts: 09:00-18:00 10:00-19:00 11:00-20:00 12:00-21:00 13:00-22:00.
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Daily schedule includes a 1-hour break.
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Days off: 2 per week (Sunday fixed 1 variable day).
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Public holiday shifts are required (paid at 2x rate by law).
Training
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Duration: 2 weeks (weekdays only weekends off).
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Hours: 09:00-18:00 or 10:00-19:00.
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Format: Online.
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Attendance is mandatory.
Requirements
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Fluency in Dutch (C1/C2 level) mandatory.
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Residing in Turkey and able to work remotely.
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Strong computer literacy and problem-solving skills.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
