Field Service Data Entry Clerk
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
At ProMach were looking for people who want to shine. Youll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist.
Youll be challenged and rewarded. Improve our customers packaging performance and efficiency every day. Help build the future of packaging automation. Were proud of that and hope you will be too.
Do we have your attention Keep reading.
Are you excited about this work
- Process field service orders nationally verifying for accuracy
- Confirm parts pricing and accuracy before billing (confirming any discount structures)
- Coordinate final parts ordering for items needed after completion of service visit working with technicians/service coordinators
- Follow up as appropriate on services and transfer orders to ensure completion accuracy
- Check parts against paperwork amend inventory and allocate to jobs working through discrepancies with all internal contacts as appropriate
- Maintain excellent records
- Follow established processes
- Manage weekly and monthly activities/reports to ensure all service billings take place for each month nationally
- Enter and manage data in Syteline
- Take internal parts requests and process Transfer orders to bring in necessary items for stock and/or demo use following established internal processes and approvals
- Run inventory reports and counts working with sales technicians service coordinators and management to verify accuracy of inventory levels during quarterly cycle counts
- Collaborate with Field Service Coordinators on any discrepancies before final processing of orders.
- Collaborate with the Assistant Manager of Service Coordination on all regional quarterly inventories as appropriate
Whats in it for you
Theres no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities as a ProMach employee you receive more than just a paycheck. Total compensation includes your salary comprehensive medical/dental programs as well as life insurance a generous paid time off program and a retirement savings plan with a company match. And because we understand the importance of feeling protected there is no waiting period for benefits you are eligible on your first day of employment!
If this sounds like you we want to connect!
- Two year degree or relevant certification preferred
- Experience in sales &/or customer service
- Ability to understand technicians needs & relate to paperwork flow
- Strong written and verbal communication and human relations skills
- Demonstrated excellence in organization and time management skills
- Must be computer literate
- Must maintain a positive attitude
We have the rewards opportunities and the market strength of a large organization combined with the entrepreneurial culture of a small fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.
Curious about life at ProMach Follow us on LinkedIn Twitter and Instagram!
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#IDTEC #INID
Key Skills
- Databases
- Computer Hardware
- Typing
- Microsoft Office
- Data Entry
- Computer Skills
- Microsoft Word
- Office Experience
- 10 Key Calculator
- Microsoft Excel
- Order Entry
- Word Processing
About Company
ProMach is a comprehensive provider of complete processing and packaging solutions, from processing systems, to standalone packaging machines, to cellular integrated systems, to complete turnkey lines, and beyond.
