Field Service Engineer
Location: Arden Hills MN 55112
Industry: Packaging Machinery Manufacturing / Packaging Automation
Job Type: Full-Time Direct Hire
Overview
A leading packaging machinery manufacturer is seeking an experienced Field Service Engineer to support the installation service and maintenance of advanced packaging systems. This role focuses on automated case packing robotic packaging and stretch wrapping systems used in high-volume food beverage and consumer goods operations. The ideal candidate has strong mechanical and electrical troubleshooting skills hands-on experience with industrial automation and a customer-focused mindset.
Key Responsibilities
Perform installations commissioning and start-up of packaging machinery at customer sites.
Troubleshoot repair and maintain automated equipment including case packers palletizers stretch wrappers and conveyors.
Provide on-site and remote technical support to customers and internal teams.
Conduct operator training to ensure safe and effective equipment use.
Document service work diagnostics and recommended solutions in detailed reports.
Maintain strong customer relationships through clear communication and responsive service.
Collaborate with engineering manufacturing and sales teams to resolve customer issues.
Manage spare parts usage warranty claims and equipment modifications.
Travel frequently to customer sites across the U.S. (approximately 2540% including overnight trips).
Qualifications
35 years of field service maintenance or electro-mechanical experience.
Hands-on skills in mechanical assembly adjustment and component replacement.
Ability to read and interpret electrical schematics wiring diagrams and PLC ladder logic.
Proficiency with electrical troubleshooting tools such as multimeters.
Experience with packaging automation or robotics systems strongly preferred.
Strong communication and customer service skills.
Valid drivers license and ability to travel overnight as required.
Ability to lift 50 lbs and work in manufacturing/industrial environments.
Preferred Qualifications
Experience servicing packaging automation equipment (case packers palletizers stretch wrappers).
Familiarity with PLC programming and troubleshooting.
Experience with robotic systems integration.
Technical degree or equivalent training in electro-mechanical technology.
Compensation & Benefits
Salary range: $70000 $100000 per year (depending on experience)
Health insurance and dental/vision coverage
Paid time off (PTO) and paid federal holidays
Retirement plan options
Travel expenses covered
Why Join Us
This is an opportunity to join a recognized leader in packaging automation supporting innovative equipment used by top manufacturers nationwide. Youll gain exposure to cutting-edge technology work directly with customers and be part of a team committed to quality service and continuous improvement.
Field Service EngineerLocation: Arden Hills MN 55112Industry: Packaging Machinery Manufacturing / Packaging AutomationJob Type: Full-Time Direct HireOverviewA leading packaging machinery manufacturer is seeking an experienced Field Service Engineer to support the installation service and maintenance...
Field Service Engineer
Location: Arden Hills MN 55112
Industry: Packaging Machinery Manufacturing / Packaging Automation
Job Type: Full-Time Direct Hire
Overview
A leading packaging machinery manufacturer is seeking an experienced Field Service Engineer to support the installation service and maintenance of advanced packaging systems. This role focuses on automated case packing robotic packaging and stretch wrapping systems used in high-volume food beverage and consumer goods operations. The ideal candidate has strong mechanical and electrical troubleshooting skills hands-on experience with industrial automation and a customer-focused mindset.
Key Responsibilities
Perform installations commissioning and start-up of packaging machinery at customer sites.
Troubleshoot repair and maintain automated equipment including case packers palletizers stretch wrappers and conveyors.
Provide on-site and remote technical support to customers and internal teams.
Conduct operator training to ensure safe and effective equipment use.
Document service work diagnostics and recommended solutions in detailed reports.
Maintain strong customer relationships through clear communication and responsive service.
Collaborate with engineering manufacturing and sales teams to resolve customer issues.
Manage spare parts usage warranty claims and equipment modifications.
Travel frequently to customer sites across the U.S. (approximately 2540% including overnight trips).
Qualifications
35 years of field service maintenance or electro-mechanical experience.
Hands-on skills in mechanical assembly adjustment and component replacement.
Ability to read and interpret electrical schematics wiring diagrams and PLC ladder logic.
Proficiency with electrical troubleshooting tools such as multimeters.
Experience with packaging automation or robotics systems strongly preferred.
Strong communication and customer service skills.
Valid drivers license and ability to travel overnight as required.
Ability to lift 50 lbs and work in manufacturing/industrial environments.
Preferred Qualifications
Experience servicing packaging automation equipment (case packers palletizers stretch wrappers).
Familiarity with PLC programming and troubleshooting.
Experience with robotic systems integration.
Technical degree or equivalent training in electro-mechanical technology.
Compensation & Benefits
Salary range: $70000 $100000 per year (depending on experience)
Health insurance and dental/vision coverage
Paid time off (PTO) and paid federal holidays
Retirement plan options
Travel expenses covered
Why Join Us
This is an opportunity to join a recognized leader in packaging automation supporting innovative equipment used by top manufacturers nationwide. Youll gain exposure to cutting-edge technology work directly with customers and be part of a team committed to quality service and continuous improvement.
View more
View less